Joel L. Macuse
$5/hr
I do most of the time of being a customer service specialist.
- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Age:
- 37 years old
- Location:
- Tagbilaran, Bohol, Philippines
- Experience:
- 6 years
Other
About
A seasoned Technical Support/Customer Support professional with over 6 years of experience in phone and email support. I have worked for accounts like AT&T DirecTV, an Appliance Service company.
I have also worked in a Dental Office for a couple of months handling patients with their appointments for comprehensive exams and hygiene, using the OpenDental tool to access their records.
Being in the customer service field, we do inbound and outbound calls and answer customers inquiry solve problems in a timely manner. When I was in a dental office for an appointment setter we also do both outbound and inbound follow-up patients and update records and also familiarise their dental codes for appointment purposes.
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