John Mark Magtunao

Meticulous Call Center Representative dedicated to pursuing the highest quality of customer service. 2+ years’ exceptional track record of handling outbound calls for sales, and inbound ones for support. Deep insight into servicing customers’ calls for complaints and assistance, along with the exceptional ability to perform upselling duties to ensure that both company and self-targets are met.

I always provide every possible solution to satisfy the customer. I'm a team player and at the same time has led a team to success in my experience as a customer service representative and assistant team lead. I look forward to working with you in providing even better customer service and anything else you may need help with.

I have worked as a financial customer support for Experian one of the leading credit reporting agency in the U.S, Sales Representative and was promoted as an Assistant Team Leader in 1-800 flowers one of the best online flower shop in the U.S, Customer Service Representative in eBay UK, eBay Na one of the biggest online shop around the world.