John Michael B. Prudente

John Michael BALINAS Prudente Engineering and Computer Technical Administrative Assistant CONTACT --Davao City, Philippines CAREER PROGRESSION & ACCOMPLISHMENTS FILIPINO VIRTUAL ASSISTANCE Trained Virtual Assistant November 2017- Present Trained to optimize freelancing opportunities in a various website: https://jmprudentevirtual freelancing.wordpress.com/ field of General Virtual Assistant tasks; Social Media Management & Marketing tasks; Simple Web designing; Content Marketing; SEO Strategies; Email Marketing & Lead SKILLS Technology Skills Administrative Support Virtual Assistant Generations. POWERMAC CENTER INC. Technical Service Assistant Supervisor November 2012- December 2015 Performs diagnostic & hardware repairs on each walk-in Technical/Customer Service Apple products within the prescribe turn-around time. Internet/Web Research Office Administration Written & Oral Communication Engineering Services Management Conduct thorough quality checking/testing on all applerepaired units (MAC/IOS Devices). Supervising & monitors all unit repairs status, engineers performances, service processes, management reports and other related technical and customer service concerns within the AASP (Apple Authorized Service Provider) Branch. Social Media Mgt. & Mrktng. SEO Strategies Email Marketing Calendar Management Content Planning PRIMOVER CONSULTANCY SERVICES INC. Computer and Technical Support Analyst September 2012 to September 2012 Assists calls and walk-in inquiries; processed access requests and encoding other technical concerns in the office and other Regional Data Offices of the Bureau of Internal Revenue(BIR). EDUCATION University of Southeastern Philippines Bachelor of Science in Electronics & Communication Engineering- CAREER PROGRESSION & ACCOMPLISHMENTS HIMEX CORPORATION Biomedical Service Engineer September 2010 to September 2012 Biomedical Service Engineer for UTS, X-ray, CT Scan & MRI of the HITACHI medical products. Responsible for the maintenance, services, & installation. Visit and monitors installed machines in the different Hospitals within the said area. Maybe assigned and render services in Luzon, Visayas and CERTIFICATIONS Mindanao area as needed. ACMT (Apple Certified Macintosh Technician) October 30, 2013 ECLOS TECHNICAL SERVICE TRAINING COURSE April 16-20, 2012 Hitachi Medical Corp., Japan PHILCOPY CORPORATION Field Service Engineer August 2009- August 2010 Performs both field/customer locations and in-house troubleshooting and repair of Kyocera machines and other non-copier products of the company. Installs and repairs electronic equipment and parts of the copier machines. VIDEO EDITING ONLINE COURSE by Udemy (December 26, 2017) Interprets maintenance manuals, schematics, and repairs equipment, utilizing knowledge of electronics and using standard test instruments and hand tools. ONLINE CERTIFICATION FOR Assists and consults other service personnel with GRAPHIC DESIGN INTRODUCTION by Udemy (December 26, 2017) FREELANCING COURSE TRAINING & COACHING Issued by Filipino Virtual Assistance (December 31, 2017) troubleshooting, repair and product application problems. OPERATIONS & MAINTENANCE TECHNOLOGY PHILIPPINES INC. Engineering Admin Assistant/ Administrative F.U. in-charge January 2008- August 2008 Engineering Admin Assistant/Facilities & Utilities-in-charge under Administration Department. SOCIAL MEDIA MARKETING FOR SMALL BUSINESS ONLINE Staff house coordinator; processing & contracts renewal. In-charge for Staff house Billings, payments, requisitions, and COURSE Issued by Linkedin (January 3, 2018) liquidations. Handles and supervision of Facilities & Utilities Staffs.