John Ordnael Bautista
Email:-Contact Number: -
Experience
Oct 2, 2015 – Present Property Acquisition Manager. (Virtual Assistant)
Manages CRM Database.
Follow ups on leads generated by websites/letters.
Qualifies properties and negotiates prices with Sellers
Writes up and sends contracts to Sellers
Posts ads on social media platforms and other websites
Answers incoming calls
Manages Virtual Assistants
Feb 02, 2012 – Oct 2, 2015 Customer Service Representative (Microsoft)
Team POC for Technical Concerns.
Part of the top agents in the account.
Assists customers in addressing technical issues with their computers and networks.
Technical Support and Sales Representative 2
A senior agent that helps out in the development of new hires.
Assists new hires if they had any technical questions.
August 02, 2009 – December, 2011 Customer Service Representative (DISH Network)
Team POC for Technical Concerns.
Assists customers in addressing technical issues with their TV, Internet and Phones.
A senior agent that helps out in the development of new hires.
Assists new hires if they had any technical questions.
September 2008 – July 2009 OIC Coach / Team Lead
OIC Coach
Guides and motivate Conversion Agents and ensure they meet or exceed the required SLA
Performs side by side coaching for Conversion Agents
Sets goals for the team
Education-Bachelor of Science Psychology
Rizal Technological University Mandaluyong City, Philippines.