John Rocky Lee Perez

With over 5 years of work experience as a Project Manager and a Customer Service Specialist, I am the perfect contractor for your project.

As a Market Research Project Manager, I was able to work and lead the team. I ensure that all objective is understood by all groups involved. Also, I deliver the project with efficiency and desired quality of the customers. I build strong relationships towards the client and provide any post-delivery project needs. 

My skills include: Microsoft Office (especially Excel), pre-programming processing, market research, customer service, email handling and full project management.

Developing a good rapport, and regular communication is important to me. It ensures the project is completed to the specific guidelines required.

I pride myself on providing the highest quality of work, and will never complete a project until the client is 100% satisfied.

Work Experience:

Research Now <> SSI - Project Manager

• Ensure clear communication among all groups involved in successful delivery of projects. This includes day-to-day communication with clients; coordination with other client services groups, vendors and partners; and communicating project milestones to internal and external stakeholders.

Set up and implement strategy for successful completion of new and on-going projects to be delivered on time, on budget and on scope. This includes project delivery timelines; effective sample plans; identifying project risks and developing risk mitigation plans; and managing changes in project scope and providing alternate solutions.

• Manage all post-delivery project needs including confirming project close with key stakeholders; debriefs and creating rebound opportunities; and assuring client satisfaction.

• Expand and leverage client relationships through understanding of client objectives; consultation during production process; participation in coordination calls and meeting