Jona Panesa

JONA KATHERINE S. PANESA #10 Kalibo St. Bankers Village Ph I Antipolo City- EXPERIENCE July 2012 – August 2016 Jolibee Foods Corporation Ortigas Center, Pasig City Executive Assistant to the Asst. Vice President  Represents the Asst Vice President by welcoming visitors, reviewing correspondences, and answering questions and meeting requests directed to the Asst. Vice President.  Helps the Leadership team makes consistent decisions by advising them of historical precedents; acting as liason between them and the Asst. Vice President  Completes projects and special assignments by establishing objectives; determining priorities; managing time and gaining cooperation of the operation associates.  Prepares minutes of the meeting of every business review with the leadership team and the Asst. Vice President  Prepares good receipt of all invoices and expenses incurred of the department in SAP.  Ensures that the department adheres to the 5 S guidelines of the company.  Establishes a good camaraderie among the operations associates. May 2006 – June 2012 Jolibee Foods Corporation Ortigas Center, Pasig City Operations Assistant  Provides administrative and operational services to the District like preparation of reports and consolidation of data for analysis.  Manages meeting room reservation, travel and hotel requirements for the team.  Prepares annual department budget for approval.  Handles requisition and inventory of office supplies while ensuring costs and within budget.  Assists the Regional Business Unit in handling events and logistics. January 2005 – May 2006 Jollibee Foods Corporation (on contract) Ortigas Center, Pasig City Receptionist Supervisor   Manages the Reception and meeting room reservation. Supervises and evaluates the performance of the receptionist to ensure that all company requirements are met June 2004 - December 2004 Villa Anna Paradise Resort & Farm Socorro, Oriental Mindoro Account Manager – Manila / Pre-opening Team   Facilitated the pre-opening activities of the resort such as purchasing for all resort supplies, marketing paraphernalia, and training of the front office team and sales team in Mindoro. Established good working relationship with travel agencies, corporate companies and local government in Oriental Mindoro. November 2003 - March 2004 The Farm at San Benito Lipa, Batangas Front Office Supervisor    Manages the Front Office operations ensuring smoothness of every check in and check out fo the guest, handling day tours and resort reservation. Supervises and evaluates the performance of the Front Office Staff to ensure the achievement of the departmental productivity objectives and that service quality standards are met. Developed the Front Office Manual. August 2002 - October 2003 High – Ten Phils, Inc. Cubao, Quezon City Administrative Officer   Family owned lending business catering to AFP pensioners and AMWSLAI members. Responsible for the administrative and financial side of the business specifically the cash flow and cost control. November 2000 – July 2002 Lagen Island Resort, El Nido Resorts El Nido, Northern Palawan Front Office Assistant    Supervises Front Office staff in all duties involved in the day to day running of the department in the absence of the Front Office Supervisor. Performs Front Desk procedures such as cashiering, check – in & check – out, handling guests’ complaints adhering to company’s policies and procedures. Assisted in the development of the Front Office manual. May 2000 - November 2000 Burger King Phils. Antipolo City Management Trainee / Restaurant Training Manager   Responsible for an effective shift control in the restaurant through proper staff positioning and calling of stock level while ensuring the highest quality of products and customer service. Prepared, conducted and evaluated training plan for team members. July 1998 – April 2000 Fat Willy’s Bar & Restaurant The Fort, Fort Bonifacio Administrative Assistant   Involved in the pre-opening activities of the restaurant such as purchasing, preparation of employee handbook and manual, menu development, analysis and costing. Prepared pre-requisite reports for monthly P & L and Financial Statements such as F&B costs, Inventory reports, Payable schedule and expense monitoring reports. EDUCATION - St. Paul College Quezon City  B.S. Hotel and Restaurant Management  Dean’s List Awardee  SPCQ Loyalty Awardee JONA KATHERINE S. PANESA 2 AWARDS & RECOGNITIONS  Certified ServeSafe Food Protection Manager as recognized by National Restaurant Asociation and International Food Safety Council  Silver Medalist in Chef’s On Parade ’97 for Cake Decorating Category, Student Division  Grand Finalist in Campbell’s National Competition for Soup and Appetizer Categories (1996 Manila Hotel)  4th Place Awardee in Purefoods Two on Two National Competition for main Course Category ( May 3 & 4, 1996 Ayala Center Makati) SEMINARS & TRAININGS               Advance Excel Training Confident Executive Secretary Workshop Corporate Image Development (JFC) Life Orientations (JFC) Interaction Skills for Success (JFC) Stress Management Workshop (JFC) Effective Business Communication (JFC) Unleash the Highest Potential of your Life & Money (JFC) Service Code Workshop at Lagen Island Resort Customer Service Skills Training at Lagen Island Resort Basic Management Training at Burger King Phils Practicum Training at Mandarin Oriental Manila Culinary Training at Café Ysabel Restaurant Intensive Cake Decorating Training at CCS Bakeshop October 2015 June 2015 October 2014 May 2014 October 2010 September 2010 August 2010 Nov 2006 June 14, 2001 Sept 19 – 20, 2001 May to July 2000 Jan to Feb 1998 Nov to Dec 1997 Nov 1997 SKILLS Diving, baking, cake decorating, flower arrangement, gumpaste doll making, altered art, scrapbooking and cardmaking, table set-up and arrangement, knowledgeable in WinInn Hotel Management System, Quickbooks software, SAP and MS Office. PERSONAL DATA Birthday: Age: Civil Status: July 17, 1977 39 Married REFERENCE   Joan Francis K Aquino General Manager Burger King Philippines Catherine A. So Asst. Vice President / RBU Head for North Luzon Jollibee Foods Corporation JONA KATHERINE S. PANESA 3 JONA KATHERINE S. PANESA 4