Focus, results-oriented, highly organize and innovative, have the ability to quickly learn procedures and methods, easily adapts to new situations. Professional career reflects over 6 years in BPO Industry.
Proven track record and skills with the following experience:
• Over 6 years of BPO experience
• 2-time Agent of the Year with two different Organizations
• Ability to Work Under High Pressure
• Proven Quality of Work - I always deliver my work to the highest standard
• Dedication and Commitment to work
• No Absences for almost 3 Years (Teleiman)
Working History:
Title: Sales Representative - Top Agent of the Year (2017)
Organization: Datamatics - Teleiman ACMG
Duration: September 2016 – May 2019
Roles and Task:
• Sales Representative
• Customer Service
• Collection and Billing Specialist
• Marketing Executive
Title: Sales Representative - Top Performer of the Year (2015)
Organization: TrueBPO Inc.
Duration: January 2014 – September 2016
Roles and Task:
• Hardcore Sales (Credit Card Pulling)
• Search Engine Optimization (SEO)
• Lead Generation
• Data Lead Mining
• Customer Service (SEO Claiming Team)
• Survey and Merchant
Skills:
• Computer and Smartphone Troubleshooting and Repair
• Social Media Manager
• Data Entry
• HTML and CSS
• Graphic Design
Certifications:
TESDA - Computer Systems Servicing - NC II PASSER (2016)
My Goal with Hubstaff is to help clients who needs Customer Service, Sales, Collection and Billing, Virtual Assistance and other Remote Services.
I am new to freelancing. I have more than 6 years of call center experience. I have gained experience and knowledge that I can apply with any job that may be assigned to me.
I am very flexible, trustworthy and hardworking, I offer you my Dedication and Commitment, Maybe I Am new in this industry but if given a chance, I will show you what I can do.
Regards,
Jonathan