Jose A Soto

Jose Soto 5200 S. County Rd 1200 Space 42 Midland, Tx 79706 (432) 978 - 6118 Objective Have the ability and skill set to provide IT services to companies who need a remote technician who can assist in client satisfaction on many levels. Looking to use my expertise, experience, and ability to provide quality service. I have a virtual office where I manage a business with many clients as well as local, state, and federal government agencies. Always interested in furthering my education and gaining more experience along the way. Summary Self-motivated, results oriented, detail oriented, and highly efficient. Ability to lead teams of diverse members and assist them in reaching individual, and group goals. Ability to receive information and learn from others to strive for future goals. Proven leader with excellent communication skills both written and verbal. Government contractor. Skills  Logistics  Break/Fix hardware and software repair  DCSE Certified hardware expert for Dell  SEO and Web Development  WordPress, HTML5, Website Development  Training as a Hazardous Material Auditor for United Parcel Service  Training as a Hazardous Material First Responder for United Parcel Service  Excellent customer service provider  Knowledge of broker/ carrier agreement  Knowledge of shipping contracts, addendums, Trailer Seal Control Records, Aircraft Manifests, bills of laden, etc.  Communication via Two-Way Radio (with proper etiquette)  Strategic planner  Business-oriented  Goal-oriented  Commercial electronics including computer hardware, software, wireless security, website design, and most forms of windows operating systems  Average typing speed 90 words per minute  Enjoy working in a Fast Paced Environment  Very capable of thinking on my feet  Very resourceful  Enjoy a challenge Experience United Parcel Service, Midland, Tx Local Sort Supervisor, 2006 - 2011 Remain current on all safety compliance training. Revise departmental operating procedures. Maintain departmental records and invoices. Maintain and enforce local, state, and federal regulations. Verify air manifest and trailer seals are correct. Verify all End of Day (EOD) activities have been completed. Other jobs include dispatching drivers at a moments notice, talking with customers, making or changing routes while driver is on delivery, as well as cover or remove routes. Secure facility following the end of shift using a security checklist. Midessa Transportation, Midland, Tx Dispatcher, 2001 - 2006 Drove taxi cabs. Drove wheelchair vans. Received and gave calls via two-way radio and/or telephone. Processed orders and time sensitive shipments. Changed or modified routes according to call volume received. Calculated, verified, and deposited all revenue generated daily. Education Lee High School, Midland, TX Graduated, 1999 Certifications Dell Certified Systems Expert (DCSE) PowerEdge C8000, C8220, C8220X, C8000XD (ID:3085)(DTT ID: 317922) Dell Certified Systems Expert (DCSE) PC Doctor (ID:-) Dell Certified Systems Expert (DCSE) XPS 1810/18 (ID:-) Dell Certified Systems Expert (DCSE) Foundations Portables (ID:-) Dell Certified Systems Expert (DCSE) OnSite Troubleshooting (ID:-) Dell Certified Systems Expert (DCSE) Foundations Desktops (ID:-) Dell Certified Systems Expert (DCSE) Microsoft Windows 8 (ID:-) Dell Certified Systems Expert (DCSE) Mobile Video Evidence Management (ID:-) Reference Available upon request