I'm a dedicated professional with a passion for both basketball and mobile games, which reflects my love for teamwork and strategy. When I'm not on the court or gaming, I enjoy spending quality time with friends, unwinding and building lasting connections. With over 13 years of experience in customer service, including 8 years managing teams in a BPO setting and 10 years in technical support, I've honed my skills in problem-solving and communication. I thrive in fast-paced environments, value hard work, and uphold integrity as a core principle. I'm a highly trainable team player, always eager to contribute my expertise and collaborate effectively to achieve shared goals.