I have more than 6years of experience in the BPO industry and with that, I have gained the necessary skills to handle any customer with a smile while assisting them with any concerns or questions that they may have with the product of the company that I'm working for. I believe that my call handling skills has gained the level needed for a smooth and efficient conversation with a customer that can produce good customer experience. worked as a travel sales agent more than 6 years that deals with travel reservation for hotel, car rental, vacation packages. also worked as a customer care consultant for the same LOB and we focused on assisting customer's reservation concern and problems.
Recently worked as a chat support for a private airport transfer company, we do private airport and door to door transfer.
Worked as a Customer Service / Acquisition Coordinator - phone and email support - Housing Solutions Group LLC for real estate company calling leads who are interested in owning a home/house.
Work as a telemarketer for Brand tester Australia.