JA
Skills
Web design and development
IT consultation
Project management
Corporate training
Customer service
Startup consultant
Business disruptor
Joseph Araneta Jr.
IT Consultant | www.1fishproductions.com
Experience
Owner • 1FiSH Productions • Sep 18, 2006 – Present
IT solutions
Technical support for IT companies
Customer service provider for international companies
Web development
Graphics designer
Mobile app development
Online presence marketing
IT Consultant • Artworks for good works • dec 12, 2019 – Present
Web development of artworksforgoodworks.org
Provide systems solutions and integration
Startup founder
Administrative assistant • copy chief • mar 18, 2017 – may 3, 2019
- Customer Service (Email Support)
- Basic WordPress Management (editing blog posts, adding images, etc.)
- File and calendar management (Dropbox, Google Drive, etc.)
- Basic research on certain topics for blogposts, newsletters or others
- Transcription and note taking (audio, video, podcasts, etc.)
- Schedule and plot emails
- Creating PowerPoint presentations
- Regular liaison with myself over Skype and email
- Scheduling meetings
- Sending emails on my behalf
- Data entry
- Basic website maintenance
Project Manager / virtual assistant • Tech diva media • Feb 28, 2017 – apr 17, 2018
checking in with clients to keep them updated as the business owner works on things, or following up with clients if we need a password or something to log into their account
maintaining a list of current client sites and checking off once per month that the site has a current backup of their site set up somewhere, the plugins are mostly up to date, the theme and WordPress is up to date
helping with general website maintenance and updates
helping with the business owner’s email: checking through emails approximately once a day, replying back to ones that I can with a quick status update or a response that the owner will get to them later in the day or with a template response the owner provided me
sending the owner a brief voice memo using WhatsApp or Voxer message (quicker because it is with voice) with an update on what's in the emails and/or project progress each day at the end of my day (my morning time)
after getting feedback or answers from the owner via voice memo, responding back to clients if needed
checking over projects in our team’s project app, Producteev, and reviewing current tasks to see if someone on our team is waiting on something from the owner or feedback from a client, then checking in with the or the client
scheduling meetings
occasional phone calls if needed for quick info, making reservations, etc.
other research projects and business and marketing duties
Project Manager / Customer success Manager • ActivityRez • Apr 27, 2015 – Mar 28, 2018
Managed tasks related to client portfolios.
Trainer for various BPOs
Education
B.S. Physical therapy • Apr 1997 • De La Salle University – EAC, dasmariÑas city, Cavite
