Joseph Torres

As a Data Entry Specialist I was needed to be fast at making decisions as well as my typing skills. Jobtarget is a company that post online job. I will breakdown my job responsibilities below:

• Make sure there's no grammatical error on the job posting submitted by the clients.

• Copy and paste details from the Jobtarget platform to website which clients wants their target applicants to apply.

• Make sure queue is empty at the end of the day.

I am currently working at Zeus Living as company that provides long term corporate housing. I am part of their newly established Quality Team.

• Monitors cleaning vendor slack channels.

• Create work orders for maintenance issues reported by cleaners.

• Communicate issues that would affect the next resident’s stay to Customer Support.

• Provide info to vendors when needed.

• Relay cleaning feedback from inspection or customer survey

After a year they promoted me as a Quality Team Lead but still continued to check on my previous responsibilities above when I am needed. I will breakdown below that responsibilities as a Team Lead:

• Review applicants CVs and interview candidates.

• Make team weekly calendar and make sure team does not missed anything everyday.

• Answers team member questions, helps with team member problems, and oversees team member work for quality.

• Generates and shares comprehensive and detailed reports about vendor performance, mission-related objectives, and CSAT.