Josephine Evangelista

Had an experience to work as a Customer Service Representative in Dubai UAE, for almost 9 years, working with different nationalities. Also had an experience accommodating different customers with different nationalities. Knowing their differences and understanding them, especially the root cause of the issue, giving empathy and acknowledge them, makes them feel that they are well taking care off and giving helping them with the resolution possible. In short taking care and understanding the customers will help the company grow successfully.