Josie Artale

JOSIE ARTALE UX Designer josieartale.com linkedIn.com/in/josieartale behance.net/josieartale - Captain Francis Drive Markham ON L3R 9E4 Profile Josie Artale is a UX designer, with an unique background in research and customer success, who is passionate about listening to people to create accessible designs. Tools Skills • Sketch+InVision • Adobe Suites • MailChimp • Zendesk • JIRA+Confluence • • • • • Visual Communication Wire-framing / UI Prototyping Research / Analysis /Problem solving Print / Responsive Web Design Collaboration / Communication Education • BrainStation Certificate(s), User Experience / User Interface Design — 2018 • York University B.A. Gender Studies, minor Labor Studies — 2015 Experience UI/UX Designer, Morneau Shepell; Markham — 2018-Present • Execute all UX/UI needs for a mobile app project • Collaborating on an agile team with business and development Office Manager, DealTap Group; Toronto —- • Provide daily executive support to sales, customer success, and product management. • Contributing to the customer support team, writing articles and filling in when needed. • Coordinated and maintained communications with users during the pilot program period. Shift Supervisor, Starbucks Corporation; Markham —- • Shift operations cafe of a small team with a focus on connecting with customers, providing coaching and support to my team • Created store Instagram account to better connect with our community and customers Executive Assistant; Private Employer; Markham —- • Provided administrative support to owner and CEO • Managed all e-commerce website operations, and digital/print designs for the company