I have been in the customer service industry for over 8 years, I have experience in travel services, technical support and shipping and logistics.
I have a word and excel expert certification as well as a TOEIC English certification that backup my interaction with all native English speakers as well as Spanish speaking customers.
I am obtaining my associate degree in computer science and I am now able to manage Microsoft SQL databases, visualize data in Excel and Power BI as well as develop entry-level Desktop applications with C# as the back-end language.