Jovan Kovacevic

Jovan Kovačević Via Il Prato 38, Firenze | - |- Personal info · Date of birth: February 19th 1997 · Place of birth: Belgrade, Serbia · Citizenship: Serbian, Croatian Objective I have an affection for technology, electrical devices and especially computers, so my goal is to learn as much in this field as I possibly could, even if that means studying every tiny bit and byte of data, which I can only do if I work in an environment where I have a chance to expand my knowledge and skills. Education HIGH SCHOOL | 2016 | ELECTROENGINEERING SCHOOL “NIKOLA TESLA”, BELGRADE, SERBIA · Finished a 4 year education for energetics · Gained essential knowledge about electricity, current, electrical circuits and gained insight in the whole process of generating and distributing power Skills & Abilities TECH · I’m very familiar with all kinds of tech, especially consumer electronics. · I have the ability to perform software solutions and repairs: · OS (re)installations · Backups and data recovery · Bringing dead/not-booting devices back to life · Setting up MDM (Mobile Device Manager) and work profiles · Regaining access to local units with forgotten login credentials · Capable of performing social engineering exploits in order to regain access to websites/cloud services · Very familiar with operating systems as Windows, Android and iOS, and also a little bit with Linux · As well as hardware issues and solutions: · Mid-level hardware repairs (solder using soldering pen or hot-air gun and diagnose electric circuit issues with multimeter using adequate schematic diagram) · Replace broken screens/glasses and other parts on mobile devices · Maintain the condition of desktop and laptop computers, phones, printers, networks etc. · Set up small networks, shared printers, video surveillance, GSM (sim-card operating) tracking devices · Audio and video equipment (projectors, sound systems, live sound systems…) · Beginner in programming (C, Java) OTHER · Simple home repairs (drilling, assembling small pieces of furniture, mounting shelfs, changing electrical and other sockets and plugs, maintaining electrical installations…) · Basic mechanics (bicycles and similar) COMMUNICATION · · · · Mother tongue Serbian-Croatian English - Fluently speaking and writing due to traveling and living abroad Experienced in working and living with people of different profiles in multicultural environments Ambitious, curious, very fast learner, perfectionist, very communicative and open for new ideas. Experience TECH SUPPORT AND SALES | “RAJA” MOBILE SHOP | SEPTEMBER 2017 - PRESENT · Hired to assist starting the mobile and computer repair business and run the shop by the owner who hasn’t got any background in tech · Responsible for: · Selling accessories · Providing customer service · Repairing desktop and laptop computers, printers · Repairing cell phones, tablets and similar gadgets · Supply of parts and other expendable goods TECH SUPPORT AND SALES | “POWER COMPUTERS” FIRENZE | JUNE 2016 - PRESENT · · · This is one of the businesses to which I now provide many types of device unlocking as well as other software solutions for mostly Android phones I worked in this company on a regular basis from May to July of 2016 and 2017, during which time I was responsible for: · Repairs · Assistance · Supply of parts and other expendable goods · Sales · Setting up small home and office networks (from time to time) · Setting up and maintaining video surveillance (from time to time) Now I cooperate with this business once or twice a week INTERNSHIP | “VIPER” MOBILE SHOP | JANUARY – FEBRUARY 2015. · This was my first serious contact with mobile repairs, unlike PCs which I have had much more experience before any employments. WAITER | JULY-SEPTEMBER 2015 & 2016 · Two summers in a row I was employed at a local restaurant on an island in Croatia (Premuda) Page 2