Jovan P. Rafaela

I'm an experienced Customer Service Representative, Technical Service Representative, Telemarketer/ Outbound Sales Representative and also E-mail with 8 years of experienced handling inbound and Outbound calls, resolving issues and queries.

I started my freelancing job since the pandemic of 2020. I worked as a Customer Service Representative and an Appointment Setter/ Telemarketer in Real Estate and Beauty products. I've also worked in Health insurance company.

I have a proven and excellent track record backed with by my experience in the Call Center Industry working in some of the world's successful company such as Amazon, Time Warner and American Express. it helps me improved in so many ways.

I'm flexible with my working hours and I'm happy to work closely with any existing freelancers you work with. Once you hire me, expect me that the success of the company will be my top priority and I'll be a great addition to the team.