Joy Camille Adamos

Joy Camille E. Adamos B24 L10 Petunia St Villa Felicia Subdivision Molino I Bacoor Cavite Contact Number:- Email Address:- PERSONAL INFORMATION Date of Birth: December 12, 1989 Place of Birth: Palo, Leyte Civil Status: Single Language: English and Filipino EDUCATIONAL BACKGROUND UNIVERSITY OF THE PHILIPPINES Visayas Tacloban College -) - Bachelor of Arts in Social Science (Major in PSYCHOLOGY) - College Scholar (Dean’s Lister) - Commission on Higher Education (CHED) National Scholarship Grantee OBJECTIVE: I want to enhance my management skills by influencing team members to push for their limits. I want to be able to mentor people so that they can reach their full potential and be able to deliver beyond what is expected. At the same time I want to expand my knowledge in business development and the entire operations. SKILLS I am an experienced Operations manager who can manage cross-functional teams handling various simultaneous projects. I am skilled in delegating tasks amongst my team members to ensure I deliver the best result in the most cost efficient manner. I work very well under extreme pressure and make sure I meet my targets regardless of challenges. I also have basic knowledge on Project Management. ELIGIBILITY Licensed Financial Advisor by the Professional Regulation Commission - Variable Insurance for PruLife UK Philippines (June 2014) Certified Professional by the CIVIL SERVICE COMMISSION of the Philippines - Sixth Placer, Region VIII, April 2010) WORK EXPERIENCE Practo Philippines (March 2015 – Present) Assistant Manager for Operations (Content Management) (March 2015 – Present) Handles team who specializes in Web Content for www.practo.com. Provides Overall Operations Plan and budgeting Business Development Manager (May 2015 – July 2015) Practo Indonesia Business Development Specialist City Manager for Metro Manila Operations 24/7 CUSTOMER PHILIPPINES (March 2011-March 2015) CRM and Subject Matter Expert for SingTel OPTUS (Australia) QA Apprentice for Optus Offshore Telemarketing (August - Nov 2014) Subject Matter Expert for Project DELTA (First Quarter 2014) Project Delta is designed to improve the performance and experience of newly trained agents. This includes series of coaching sessions, goal settings and meetings for one whole month Awards/Recognitions: Top Agent for October 2014 in overall Sales across the whole operations. - Number One Agent for Total sales (OUTBOUND Marketing Quarter III 2013) - Highest Annual Appraisal for 2012 (Salary Increase) - Number One Agent in Total Sales/Productivity/Conversion (Quarter I 2012) - Lowest in Lowest hours awardee for Year 2012 FINANCIAL ADVISOR at PruLife UK (JULY 2014- Present) - Licensed to give financial plan for clients who is interested in VARIABLE Insurance TELUS INTERNATIONAL PHILIPPINES (May 2010 – March 2011) Sales Representative for TXU ENERGY (Top US-based Texas Electric Provider) Top Agent in Overall Sales (January 2011) TRAININGS/SEMINARS ATTENDED: PRACTO Way of Leadership 1.0 (Practo India, Bengaluru) Quality Assurance Apprentice Training (24/7 Customer Philippines) Training on Coaching and Giving Feedback (24/7 Customer Philippines) Personal Management Training (24/7 Customer Philippines) Introduction to 4DXi for Support Group (24/7 Customer Philippines) Basic Training Course for Variable Insurance (PruLife UK) Basic Training Course II – Different Insurance Policies (PruLife UK) Basics on Salesmanship (TELUS) Basic Training Course on Sales (SUNLIFE of Canada; Tacloban City) Psychological Association of the Philippines Junior Affiliate Seminar and Convention Certification on Counselling (UPVTC) Leadership Training Seminar (One Youth Tacloban, a non-government organization) TRAININGS CONDUCTED: It’s Getting Hot in Here: Exploring the Positive Psychology of Human Sexuality Peer Counselor Training (Resource Speaker) OTHER NON-FORMAL WORK EXPERIENCE MATHEMATICS Tutor for High School students of STEFTI (Tacloban City;-) Research Assistant for DENR Region VIII (2009) Certified Peer Counselor in UPVTC -)