JOY CHIAMAKA EKEMEZIE
-|Location Nigeria
OBJECTIVE
Digital Marketing Intern with rich background implementing social media strategies to support brand and product exposure. Entrepreneurial spirit with proven history of identifying cost-effective methods to gain valued web traffic and foster market penetration. Organized Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering years of experience providing quality administrative support to clients.
EDUCATION
Sales/Marketing Education, University of Calabar.
EXPERIENCE
October 2021-December 2021
Digital Marketing Intern | Side Hustle | Nigeria
Prepared weekly updates and reports to track growth and success rates of marketing campaigns.
Assisted marketing coordinators and graphic designers with website copywriting and proofing.
Responded to email and social media messages according to prescribed policies.
Designed and presented social media campaign ideas.
Worked with HootSuite and Google Analytics to create information uniformity.
Ticketing Officer|Dan Elisha travel and Tour
August 2020 - January 2021
Assisted ticketing department staff with handling of internal ticket allotments and allocations for events.
Arranged for group hotel bookings in collaboration with sales department for weddings and special events.
Provided follow through on all calls with confirmations and dissemination of requested information.
Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
Prepared customer invoices, accepted payments and processed refund and cancellation requests.
Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.
Sales/Brand Representative|Casadorada winery
August 2019 - September 2020
Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
Engaged, educated and befriended customers to deliver amazing shopping experience.
Fuelled market share growth 40%, boosting sales with strategic launch of new products in competitive territories.
Provided customer service using extensive knowledge of Product.
Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
CERTIFICATIONS
BSc Marketing- October 2017.
Side Hustle Internship training- October 2021.
Google Analytics for Beginners- December2021.
Customer Services; Serving Customer through Chat and text - October 2021,
Customer Services; Handling Abusive Customer September - 2021.
