Juan Carlos A. Jacobe

   Juan Carlos Jacobe IT Helpdesk (5 months) Wipro BPO Philippines Ltd., Inc.     (- |-| PHP 25,000 | National Capital Reg Experience     7 years of total experience Aug 2016 - Present (5 months) IT Helpdesk Wipro BPO Philippines Ltd., Inc. | Philippines   Industry Consulting (IT, Science, Engineering & Technical)   Specialization IT/Computer - Network/System/Database Admin   Role Others   Position Level Non-Executive   Monthly Salary PHP 25,000       Feb 2016 - May 2016 (4 months) Technical Support Representative Transcom Worldwide (Philippines), Inc. | National Capital Reg, Philippines   Industry Call Center / IT-Enabled Services / BPO   Specialization Customer Service   Role Customer Service - General   Position Level Non-Executive   Monthly Salary PHP 20,000       Jul 2015 - Nov 2015 (5 months) Data Processing Executive Zomato Philippines | National Capital Reg, Philippines   Industry Advertising / Marketing / Promotion / PR   Specialization Arts/Creative/Graphics Design   Role Graphics Designer   Position Level Non-Executive   Monthly Salary PHP 25,000   Worked as a photo editor for menus and food shots of the restaurants and we upload it on our website. also do a little bit of quality check of photos before uploading it.       Apr 2014 - Dec 2014 (9 months) Technical Support Agent EGS Asia Inc.   Industry Call Center / IT-Enabled Services / BPO   Specialization Technical & Helpdesk Support   Role IT Support/Helpdesk   Position Level Non-Executive   Monthly Salary PHP 20,000   Worked as a technical support representative for a computer manufacturing company. We handle both software and hardware troubleshooting.       Aug 2010 - Aug 2013 (3 years 1 month) Communication Assistant Stellar Philippines | National Capital Reg, Philippines   Industry Call Center / IT-Enabled Services / BPO   Specialization Customer Service   Role Customer Service - General   Position Level Non-Executive   Monthly Salary PHP 25,000   Worked for a government funded company where we cater for the deaf and mute community of the united states. we act as the bridge between the customer and the person they are talking to. we voice out everything that our customer is typing and we type in whatever the called party is saying.       Mar 2010 - Jul 2010 (5 months) Customer Service Representative (CSR) Teleperformance | National Capital Reg, Philippines   Industry Call Center / IT-Enabled Services / BPO   Specialization Customer Service   Role Customer Service - General   Position Level Non-Executive   Monthly Salary PHP 14,000   Work as a customer service provider for a telecommunications company in the united states. Basically caters to customers needs such as changing of phone number, adding services, billing inquiry and stuff.       Oct 2009 - Feb 2010 (5 months) Customer Service Representative Etelecare   Industry Call Center / IT-Enabled Services / BPO   Specialization Customer Service   Role Customer Service - General   Position Level Non-Executive       Education 2013 SKD Culinary School Vocational Diploma / Short Course Certificate in Food & Beverage Services Management | Philippines   Grade Pass/Non-gradable   The course was for 8 months       2011 AMA Computer University High School Diploma in Computer Science/Information Technology | Philippines       Languages Proficiency level: 0 - Poor, 10 - Excellent Language Spoken Written Filipino (Primary) 9 8 English 8 7       Jobstreet English Language Assessment (JELA) Date Taken 25 May 2016 Score 38/40       Additional Info Expected Salary PHP 25,000 Preferred Work Location National Capital Reg, Anywhere in Singapore Other Information     Helped Zomato with their Kuala Lumpur branch launch.       About Me Age 27 years Address National Capital Reg, Philippines Nationality Philippines