CONTACT
25 J Perez Street
Masagana Project 4
Quezon City 1109--
Juan Luis
Rondina
Marketing Manager
EDUCATION
WORK EXPERIENCE
Tertiary Education
ICCT Colleges Inc. - Bachelor of
Science in Information Technology
2011 - 2013 Undergraduate
-
Customer Care Representative
The Results Companies Inc.
MONEYGRAM - Form-Free and Pre and Post Transaction Skills
Secondary Education
Customer Experience Expert
Mayamot National High School
Probe Contact Philippines
2007 - 2011
Customer Service for online shopping experience.
Also has a Leadership Experience as I was being chosen to be an intern Circle Leader for 6
months.
Course Studied
University/College Details
2006 - 2008
SKILLS
Good communication skills,
Customer Service Skills, Teamwork
Skills, Creativity and Problem
Solving.
2017 - 2019
October 2021 - March 2022 - Circle Intern Leader
Task and Responsibilities:
* QA Auditing Au & Manila
* Data we use when auditing
* Submission of QA Report
* Submission of Score Cards
* Updating QA result/scorecard in Kmart Gsite
* Updating Cheat Sheet
* Coaching/QA Talk/Sharing best practices
* Calibration
* Important Updates - Callouts
* QA Projects (Surveys etc)
* Answering disputes via email
* Researching
Rommel A. Reyes
Mary Grace R. Go
Job position, Company Name
Job position, Company Name
Phone:
Phone:
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Email :
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Email :
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