Jules Romany N. Abad

Office Based Experience

January 2010 to July 2010 - TeleTech Holdings, Inc. (Iloilo City) - Customer Service Associate

July 2010 to January 2011 – **Convergys Corporation Philippines - Technical Support Associate **

January 2011 to March 2012 – Dell Philippines Inc. - Technical Support Associate

April 2012 to December 2015 – Atos Information Technology Inc. - Technical Solutions Specialist

Home-Based experience

December 2015 - June 2016 - My Outdesk-Trained as an ISA for real estate agents in the U.S.*

June 2016 - July 2016 - Safety Ammo Inc via Remote Staff_- _Provide technical support for clients using the technology sold by Safety Ammo Inc.*

August 2016 - November 2016 - Polo Dental_- _Insurance verification.*

November 2016 - Feb 2018 - Second Image via upwork - Inbound/Outbound records retrieval specialist.

Feb 2018 - June 2018 - Reboot Inc. via upwork-Helpdesk technician, troubleshooting via remote access.*

July 2018 - April 2020 - Royal Dental_- _Inbound/Outbound Customer Service.*

May 2020 - Dec 2020 - Catch Creations LLC - Inbound Customer Service.

Dec 2020 - April 2021 - Red Pocket Mobile - Chat support representative.

April 2021 - Feb 2022 - My Mountain Movers - Virtual Medical Assistant.

March 2022 - Jan 2023 - Van Law Firm - Intake Caller, Receptionist, PA Admin.