SKILL HIGHLIGHT
-Customer service expert
-Good communication skills
-Resourceful problem solver capable of implementing solutions to
complex problems
-With medical background
-Billing collector
-back office/admin tasks
-Insurance verification
-Organized records and sheets
ACADEMIC BACKGROUND
JULIE ANN D.
RANIN
HIGHLY ENTHUSIASTIC
CUSTOMER SERVICE
PROFESSIONAL/VA
WITH 11 YEARS CLIENT
INTERFACE
EXPERIENCE.
CONTACT DETAILS-
Skype: live:.cid.848d236bef906438
Binangonan Rizal Philippines 1940-
COLLEGE GRADUATE-
-University of Sto Thomas Legazpi
-Bachelor of Science in Nursing
-REGISTERED NURSE
WORK HISTORY
TELESERVICES DIRECT GLOBAL INC.
NOVEMBER 24, 2011 – OCTOBER 26, 2012
-OUTBOUND INTERNATIONAL SALES REPRESENTATIVE
VCUSTOMER PHILIPPINES INC.
OCTOBER 27, 2012- DEC.14, 2012
-CUSTOMER SUPPORT REPRESENTATIVE
-KOHL's E-commerce Account
MICROSOURCING PHILIPPINES INC.
JANUARY 28, 2013- OCTOBER 6, 2013
-CUSTOMER SUPPORT REPRESENTATIVE
-E-COMMERCE BUSINESS ACCOUNT
247 CUSTOMER PHILIPPINES INC
OCTOBER 13, 2013- DEC 2013
-TARGET E-COMMERCE ACCOUNT
MICROSOURCING PHILIPPINES INC.
JANUARY 6, 2014 – NOV 1, 2015
-CUSTOMER SUPPORT REPRESENTATIVE
-Online Resume Builder Account
COGNIZANT TECHNOLOGY SOLUTIONS INC
FEBRUARY 8, 2016 - FEB 9, 2017
-Senior Process Executive
-Healthcare Account
WEST MEDICAL CENTER
MARCH 6, 2017 - MAY 17, 2020
-Billing collector
-Insurance Verification
-Medical Virtual Assistant
-Admin tasks, Scheduling and Onboarding
HOMEHEALTH AGENCY
MAY 20, 2020- MAY 20, 2022
-Medical VA assistant