Julie Leonen

Baguio City, Philippines 2600 EMAIL:- JULIE S. LEONEN OBJECTIVE To obtain a responsible and challenging position of highly motivated company that will enable me to utilize my strong organizational and management skills, educational background, work experience and ability to work well with people. EMPLOYMENT HISTORY: A. Company Name From Position Title Work Description : TEAMKIDS AUSTRALIA : January 2019 to Present : VIRTUAL ASSISTANT – Part time (UPWORK) ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ B. Company Name From Position Title Work Description Maintaining and updating employee records Onboarding/offboarding clients, bookings, email, SMS clients to assist them with their requests. Rostering staff and setting up class schedules in Employment Hero Assist with the HR team. Checking on employees/staff certificates/qualifications Follow-up on late signed docs, certificates, and other requirements. Maintain confidential employee files. General administrative duties (handling all business-related matters) Prepare and maintain various reports to the Operations Manager Support various departments, projects, and tasks. Respond to requests from other team members for ad hoc reports and other accounting and general admin duties as required by team. : HOMESAFE GV (Australian Electrical Safety Company) : September 2022 to April 2023 : ACCOUNTING & ADMIN (UPWORK) ▪ ▪ ▪ ▪ ▪ Daily Invoicing Record all financial transactions in Xero. Reconcile bank statements and credit card statements. Set up new client debtors and create new accounts. Follow up on late payments by communicating with customers via phone, email, chat, and SMS to minimize aged debtors and ensure they are received within 7 days. ▪ ▪ ▪ ▪ ▪ ▪ C. Company Name From Position Title Work Description : AUSSIECOM INTERNET CONSULTING (Australian Web Dev Company) : December 2018 to February 2023 : OFFICE MANAGER (UPWORK) ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ D. Company Name From Position Title Work Description Establish and manage effective systems for daily operations, including job scheduling and appointments, and customer relations. Assist with bookings, email, and SMS clients to assist them with their requests. Processing booking cancellations, modifying bookings, and rescuing bookings by offering an alternative solution. Direct debit payments including the processing of reversals/dishonours and booking cancellation refunds. Cross-referencing refund policies and refunding correct amounts to customers and workers. Other Accounting and General duties as required by accounting team. Xero accounting/ Bookkeeping/ Reconciling Creating invoices and entering payments Generating monthly statements Updating client database in our system. Project and Task Management System (Active Collab) Follow up on late payments/signed docs from clients. Carry out billing, collection, and reporting activities according to specific deadlines. Dealing with customer support tickets Document management (virtual filing of PDF receipts/invoices/statements/google docs/sheets into Dropbox and Google drive) WHMCS, WHM Task (including domain and hosting registration as well as other technical concerns, etc.) Basic cPanel tasks (like changing passwords on customer email accounts, adding new email accounts for customers, etc.) Prepare and maintain various reports. Any other tasks from the Managing Director (including managing project schedules, scheduling of works, completing quotes, booking clients, hiring, and managing freelancers on Upwork, payroll, etc.) Respond to requests from other team members for ad hoc reports and other Accounting and General admin duties as required by team. : RISING TIDE ACCOUNTING (Australian Accounting Firm) : August 2017 to April 2018 : ADMIN MANAGER (UPWORK) ▪ General Admin ▪ Invoicing and Accounts receivable ▪ Getting jobs prepped for the accounting team - setting up tax returns and importing prefills. ▪ Managing the client database. ▪ Electronic Lodgment of Activity Statements, Income Tax Returns, Annual PAYG Payment Summaries/Statements (via ATO Tax Agent Portal, Xero Practice Manager) ▪ Monitoring clients’ accounts, tax accounts, forms, or returns due to the Australian Taxation Office (ATO) ▪ Send statements to outstanding customers. ▪ Solving problems and providing smart intelligent solutions for the business. ▪ Collating and sending of documents for client's review and signature. ▪ Electronic signing of documents (Adobe EchoSign) ▪ Checking Notice of Assessments (NOA) and client refunds ▪ Following up client’s info & documents ▪ Archiving of documents E. Company Name From Position Title Work Description : SECURITY BANK CORPORATION : October 2016 to April 2017 : SALES ASSOCIATE ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ F. Company Name From Position Title Work Description Responsible for generating customer leads for the branch; This includes prospecting via telemarketing and building to building mapping to individual and corporate clients. Responsible for setting up sales meetings with prospective clients and be able to handle objections and deliver value proposition. Understanding customer needs and creating value generating financial advice for customers. Responsible for promoting awareness of Security Bank among prospective clients of the bank by educating individuals on bank products and services. Ensures usage of the product and conducts follow -ups to develop basic relationships with the customer. Manages customer portfolio and fosters good business relationship with its newly acquired accounts. Coordinates effort with other units of the bank for efficient service delivery and maintains harmonious working relationship with other units as well as with external entities regarding any matter affecting the operations of the branch. Assumes other duties and responsibilities that may be assigned from time to time. : GOSHEN LAND CAPITAL, INC. (REAL ESTATE COMPANY) : May 2013 to September 2016 : ACCOUNTS RECEIVABALE SPECIALIST ▪ Prepares individual buyers’ folder and ensures that all documentary requirements are complete and updated. ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ G. Company Name From Position Title Work Description Carry out billing, collection, and reporting activities according to specific deadlines. Generates and posts monthly billing on the computerized system. (IFCA System) Initiates collection efforts communicating with customers via phone, email, mail or personally. Conduct account research and analysis Prepare and maintain various reports. Maintain an accurate aging report. Identify and execute the necessary process adjustments. Send statements to outstanding customers. Reconcile A/R to the G/L Interact with customers to resolve outstanding issues. Maintains updated accounts receivable customer files through the computerized system. (IFCA System) Monitors expiration of fully reserved units (inventory management). Keeps an updated inventory file in the computerized system. (IFCA System) Files the necessary documents for auditing and archive. : AZALEA RESIDENCES (HOTEL) : June 2012 to April 2013 : GENERAL ACCOUNTANT and ACCOUNTS PAYABLE CLERK ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Supervise all regular accounting processes such as A/P and Journal Entries plus monthly closure accounts. Organize all company financial programs and ensure compliance to budgetary requirements. Monitor and implement all accounts payable check activation and wire transactions. Monitor account reconciliation, tax, and calculations inclusive of cost accounting plus factory data recording processes. Completes payments and controls expenses by receiving, verifying, and reconciling invoices. Responsible for managing the accuracy and timeliness of payments to our numerous vendors. Paying vendors by monitoring discount opportunities; verifying federal id numbers; scheduling and preparing checks; resolving purchase orders, contract, invoice or payment discrepancies and documentation; insuring credit is received for outstanding memos; issuing stop-payments or purchase amendments. Responsible for overseeing and maintaining the weekly accounts payables cycle. Posts/inputs invoice data into accounting record daily. Verifies accuracy of data posted. Performs file maintenance activities for purchase orders, receiving collateral materials, checking back-up copies, computer printouts and other documentation pertaining to accounts payable operations. Do daily deposit for the hotel, prepare change orders, and assist with bank counts. Assist departments in account reconciliation process on monthly basis. Other duties as assigned. H. Company Name From Position Title Work Description : ISONN MARKETING/ NEWEST FOOD MARKETING : July 2010 to April 2012 : ACCOUNTS RECEIVABLE ANALYST ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Checks remittances, collection, and BO slip after the delivery. Posts customer payments by recording cash, checks, and credit card transactions. Encodes accounts’ payment based on collection slip. Prepares and prints credit memo and files together with the corresponding invoice in the collection jacket. Prints AR ledger and compares with actual documents (invoices) on hand monthly to check if there are missing items or documents. Utilizes computer applications to compile, retrieve and summarize accounting information for analyses and reporting purposes. Check the completeness and accuracy of posting and computation of the total sales for the day. Responsible for the monitoring and safekeeping of office supplies. Files the necessary documents for auditing and archive. EDUCATIONAL BACKGROUND College : 2005 – 2010 Saint Louis University, Baguio City, Philippines 2600 Bachelor of Science in Commerce major in Financial Management SKILLS Financial Accounting & Admin Skills ▪ Basic Financial Accounting – Preparation of Financial reports by collecting, consolidating, and analyzing company documents and daily transactions report. ▪ Bookkeeping – Daily invoicing, bank reconciliation, summary of expenses, generating statements. - Handling, monitoring, and safekeeping of cash and check remitted. - Analyse payment discrepancies, processing of refunds, reversals/dishonours ▪ General Admin – Handling all business-related matters. Accounting, CRM Software’s & other Tools ▪ Work Sorted, Trello, Roster Elf, Employment Hero, Active Collab, LastPass, Teamwork, ServiceM8, Zoho CRM, Fully Booked, React App, Ento ▪ Xero, Odoo, WHMCS Billing System, QuickBooks, Now Infinity, ASIC, Stripe (Invoicing, AR, AP) ▪ Xero Practice Manager, ATO (Electronic Lodgment of Activity Statements, Income Tax Returns, Annual PAYG Payment Summaries/Statements) ▪ Odoo, IFCA System User – Inventory Management (gives you access to the reports that collect and summarize system data from sales, accounting, and inventory perspectives) ▪ Web Host Manager, TPP Wholesale, Ventra IP (domain and hosting registration as well as other technical concerns, etc.) ▪ ▪ ▪ ▪ LastPass, cPanel (changing passwords on customer email accounts, adding new email accounts for customers, creating forwarders, etc.) WMNDS System (Sales and Accounts Receivable Monitoring System) Process Maker Software (online software program that automates form based, approval driven workflow and improves the way information flows between data and systems) Adobe EchoSign/DocuSign/ Xero Tac Esign (Automated electronic signature) Computer Skills ▪ Knowing Office Package: Microsoft Word, Microsoft Excel, Microsoft Access and Microsoft PowerPoint, Microsoft Outlook ▪ Google Apps, Docs, Spreadsheets ▪ Adobe photoshop, Adobe Sign, DocuSign, PDF Document Management ▪ Dropbox, Google Drive Communication Skills ▪ Can speak fluently in English and Filipino Language. Highly exposed to communicating with customers via email, chat, SMS, phone or personally. CHARACTER REFERENCES: - Available upon request -