Juliet Padillon

 JULIET T. PADILLON Block 4 Lot 29 Humel Heritage Homes Longos, Malolos Bulacan, 3000 (PH Phone:- E-mail: - Objectives PROFESSIONAL SUMMARY A highly efficient, flexible, resourceful and trustworthy Sales Rockstar and Client Care Executive. Possesses experience in executing optimum productivity with quality process. Keen to find a challenging task within an ambitious company where I am able to become an asset in the growth of the business and maximize my skills, values, and capabilities to work hand in hand in achieving the business vision and mission. Education Year Graduated: Apr. 2002 Bachelor of Arts: Broadcast Communications Polytechnic University of the Philippines - Manila, Philippines Experience May. 2019 – Present Makati, Philippines Regional Sales Executive, Buyerlink Responsible in sales acquisition To acquire leads  by pipelining (lead mining) Exposure to brokerages, realtors and real estate agents to  offer them the lead generation platform Handles minimum supervision of my real estate agents account and retention Aug. 2018 – May. 2019 Pasig, Philippines Fronter Sales, Chronos Strategies Lead generation through a healthcare pre-qualification campaign In-charge in handling inbound calls from potential clients/patients all over the USA To meet and exceed the number of sales goal on a monthly basis ************************************************************** WENT ON TEMPORARY RETRENCHMENT THAT RESULTED TO RESIGNATION. Jul. 2017 – Aug. 2018 Pasig, Philippines Digital Advertising Manager/ Strategist and Case Manager, Teledirect Telecommerce Philippines Digital account B2B sales acquisition and leads generation  Assigned in managing Small and Medium-size business and high profile accounts for  Online Advertising  Makes sure that clients will stay with the program in a long term basis ************************************************************************************* REDUNDANCY Case Manager Assigned in handling mediation between the Guest and the Host to maintain a superb Net Promoter Score  Handles cases submitted by both clients in the hospitality campaign Resolves issues that contain immediate action with careful assessment Responsible in handling critical concerns of our clients Mar. 2017 – Jun. 2017 Pasig, Philippines Study Coach, Global Learning Support Incharge in student loans and guiding them in choosing their curriculum Assists students in creating their roadmap for their chosen course Helping them manage their schedules and activities **************************************************** REDUNDANCY DUE TO ACCOUNT PULL OUT Jan. 2009 – Feb. 2016 Mandaluyong, Philippines Customer Care Specialist and Senior Sales Agent, Acquire Asia Pacific CSR Roles Handles Inbound calls from new and existing clients Incharge in addressing clients concerns about the account (activation, payments, billing and connection concerns) Incharge in upselling other features and benefits  of our product Sales Role Handled sales acquisition Incharge in upselling other features and benefits the campaign Makes sure that clients will enter a lock-in contract accounts instead of open contracts Handles outbound and inbound telesales for Telco campaigns Handle B2C and B2B campaigns  ******************************************************* Left the company due to family concern Jun. 2008 – Nov. 2008 Pasig, Philippines Reservations Specialist, Pacific Hub Mixed campaign ( email, voice and chat support) Handle B2C and B2B clients for telesales Incharge in handling online reservations for different airlines in the US Handles flight changes, flight schedules, payments, refunds and accommodation of the passengers *************************************************** RESIGNED DUE TO PAYROLL CONCERN AND MANAGEMENT ISSUES Mar. 2007 – May. 2008 Mandaluyong, Philippines Customer Care Specialist, IBM Daksh Business Process Services, Philippines Incorporated Handles inbound calls and online inquiries Handles new reservation (bookings and sales)  Handle B2C and B2B clients Assists passengers for a flight change request, flight cancellations, and basic flight  inquiry  **************************************************** LEFT THE COMPANY DUE TO HEALTH REASONS Jul. 2003 – Sep. 2006 Pasig, Philippines Call Center Agent, Contact Point Outsource Services Incorporated Handle B2C and B2B campaigns  An Outbound Sales Rockstar and Client Care Specialist on purely US-based  accounts Handled several US-based campaigns  and various telesales account  Meets and exceeds target goals in every given campaign  Incharge in handling mixed tasks from doing outbound calls to incoming inquiries and email/chat support ********************************************************* LEFT THE COMPANY FOR PERSONAL FAMILY REASON  Oct. 1989 – Jan. 1989 San Juan, Philippines Cashier to Smart Host, Jollibee Corporation Cashier Handled daily store customer purchases Incharge in making sure that the invoice sales would tally with the cash on hand collection Smart Host Responsible in event planning for the upcoming store and outside activities Responsible in the proper execution of  hosting a birthday party or any corporate events or family gathering Builds client pipeline, utilizes referrals and delivers a lasting positive experience with successful deals ********************************************************** Working Student Skills Account Acquisition Account Management and Development Exceptional communication skills (written and verbal) Experienced Outbound and Inbound sales and customer service skills with email handling Consistent in meeting KPIs TV and Radio Production expertise (News writing, Documentaries, Scriptwriting, Directing and Research