JULIOUS
DESUMALA
Fil-Linda Transient House, Vigan, 2700, Philippines--
Technical Support Representa ve
WORK EXPERIENCE
Teleperformance
Mandaluyong
SEP 2016 - APR 2017
TECHNICAL SUPPORT REPRESENTATIVE
We accept inbound calls and troubleshoot their concern via blind
troubleshoo ng regarding their printer issues connec ng to a mac or
windows computer, we also cater airprin ng and prin ng from android
phones
Sitel
Mandaluyong
MAY 2017 - JUN 2019
TECHNICAL SALES SPECIALIST
We accept inbound calls and troubleshoot their concerns about prin ng
standalone or with the use of a computer, We upsell HP products to the
customer if it's necessary
Freelance
Vigan
JUL 2019 - PRESENT
GHOSTWRITER
I am a crea ve, competent, determined and experienced writer who focuses
on providing excep onal work that has been developed from scratch. Over
the five years as a freelance writer, I have amassed vast experience that
helps me to understand the clients’ instruc ons with minimal struggle.
Freelance
AUG 2019 - PRESENT
FACEBOOK MEDIA BUYER
Crea ng campaigns with tons of ad sets is my breakfast, analyzing them is
my lunch and scaling good performing ad sets is my dinner for the day. I love
how well my day passes by with giving high ROI for your business.
EDUCATION
University of Northern Philippines
Secondary Educa on Major In English
2019
BACHELOR OF SCIENCE
University of Norther Philippines
Secondary Educa on Major in Social Studies
BACHELOR OF SCIENCE
2020
ABOUT ME
SKILLS
My goal is to help you grow your
business through the new and
effec ve way of digital marke ng
such as Facebook Ads. One
important key to having good
performing ad sets is to have a
well-targeted audience in order for
your ROAS percentage to
increase.
• Create ad copies and headlines
(if you don’t have ad copies yet)
• Crea ng and maintaining
campaigns
Troubleshoo ng Proficiency
Call Center Experience
Windows Troubleshoo ng
Apple Products
Troubleshoo ng
Vast Technical Knowledge
MS Office Proficiency
Data Entry
Proofreding
Ghostwri ng
Marke ng
• Create pixels
• launched them exactly 12
midnight in the target loca on of
the audience.
• Scaling and op mizing them.
• Make sure that the product is a
best match for the audience
Technical Support Representa ve
with 3 years' experience in BPO
and an extensive range of skills
including Chat/Email Support,
Inbound calls and Sales
background.
Bright and accomplished
Ghostwriter with 1 years
experience in the non-fic on
niche. Por olio available at
h ps://www.dropbox.com/sh/wm
58ei6fgf8mt2u/AABBkWQr62PH
kJg_8j7S7m_Pa?dl=0
WEBSITES & SOCIAL
LINKS
Upwork Profile
h ps://www.upwork.com/freelanc
ers/~010e59c96e0cbfc06f
OnlineJobs.Ph Profile
h ps://www.onlinejobs.ph/jobsee
kers/info/-
Adver sing
LANGUAGES
English
Tagalog
