Junie Laguin Valentin

 Junie L. Valentin B-65 Bangus St. Kaunlaran Village , Navotas City , Phillippines - - OBJECTIVE: To work in a certain company where my abilities and skills can be utilize to provide satisfaction and beyond expectation WORK EXPERIENCES: Teletech Robinson Ortigas Cainta Rizal Philippines Technical Support II January 2011-December 2011 To troubleshoot mobile phones/smartphones and establish internet connection as well as to assist them to be able to do other functionalities of the phone Transcom Asia Frontera Verde Pasig City,Phillippines Customer service Associates/Technical Suppport Specialist August 2012-September 2013 To Assist Consumers regarding bill inquiries about their cable service as well as troubleshooting if any problem exists Atos Information Technology 1880 Bldng. Eastwood City Libis, Phillipines Service Desk/ Help Desk November 2013- April 2014 Helping out employees on their server log ins Assist them regarding active directory and file /folder permissions Assist them to be able to connect their Private network VXI Global Solutions Waltermart Quezon City,Philippines Customer Service/Sales Rep Aug 2014 –March 2015 To Assist consumer on their billing inquiries and offering them services that are necessity Sutherland Global Services Cubao, P Tuazon St. Quezon City Technical Support Level III June 2016- Current To assist consumer removing viruses on their computer To assist them on any tasks or work on their computer Reinstalling Operating system specially Microsoft Windows EDUCATIONAL BACKGROUND: Jose Abad Santos High School Binondo,Manila June 2001-april 2005 University of the east –Manila 2nd year College –Undergraduate Bachelor of Business Administration Major in Marketing- SKILLS: Basic Computer knowledge, Computer Literate, Microsoft Office applications, can type 50 wpm, Can speak in English fluently PERSONAL INFORMATION Nickname………………………… Jhen Gender:……………………………..male Age:………………………………….27 Religion………………………….Roman Catholic Civil Status…………………………Single Birth Date…………………………May 16, 1989 CHARACTER REFERENCES: Available upon request ________________________ Junie L. Valentin