Juniel Samson

Highly experienced BPO professional with a solid background of 8+ years in customer service, technical support, and sales support. Known for delivering exceptional service, addressing customer concerns, and efficiently troubleshooting technical issues. Proven leadership skills demonstrated by successfully leading a team for four months. Diligently performed quality evaluations on customer interactions to uphold company standards. Possesses strong communication, problem-solving, and leadership abilities, making a significant impact in the BPO industry