Justin Christopher Jacoba

JUSTIN CHRISTOPHER L. JACOBA Lucena City, Philippines Mobile: - Email:-U.A.E Visa Status: Cancelled Visa - Immediate Joining Date of Birth: May 29, 1992 Nationality: Filipino CAREER SUMMARY 5 years of expertise working in an I.T. Technical Support Team 5 years of experience in investigating, diagnosing and solving computer software and hardware fault 5 years of expertise in installing and configuring computer hardware, software, systems, servers, networks, printers and scanners. 5 years of wide-experience in planning and undertaking scheduled maintenance and upgrade 5 years experience of managing stocks of equipment, consumables and other supplies 4 years of expertise in teaching IT related courses such as programming languages, OS, hardware and networks 4 years of expertise in IT administration and computer management 4 years of wide-experience working in with sales team 3 years experience of supervising technical staff and IT teams 3 years of expertise working as a Network Administrator 3 years of experience working on Web Development - WordPress, HTML & CSS WORK EXPERIENCE Infinitech Training Center Role: Founder & Instructor – 3rd Floor – LSC Building, Quezon Avenue, Lucena City, Philippines (July 2017 – Present) Responsibilities: Manage the training center in all aspects Teaching short-training courses that is offered by the training center Managing the advertisements – Social Media Marketing and Internet Appearance Graphic Designing and IT Administration Farahat Office & Co. / HHS Advocates / Arab World Institute / OwnTheLooks Online Store, Dubai, UAE Role: IT Manager & Administrator RBC Business Center, Rigga Road, Deira, Dubai, U.A.E. (June 2015 – July 2017) Responsibilities: Reporting Directly to the Managing Director Administering Windows Server 2003, 2008 R2 and Windows Server 2012 R2 – Active Directory, File Server, SQL Administering Windows XP, Vista, Windows 7, Windows 8 and Windows 10OS Administering and Customization of Microsoft Dynamic CRM 2011 Administering Avaya IP Phones, Client Phone Manager, Avaya IP Office R6.1 Manager Administering StaffCop – Employee Monitoring System Administering online webinars and trainings using GoToTraining platform Administering Zoolz Platform – Online Cloud Backup and Archiving Administering and Managing GSuite Business, HostGator CPanel and GoDaddy CPanel Administering Virtual Machines such as Hyper-V servers and VMWare Administering Microsoft Account – Volume Licensing Administering LastPass - Account Management Platform Managing small IT Team that compose of Web Developers, Marketing (SEO), IT Support and Graphic Designers Creating Floor Plan for the newly opened offices Support the company for the Dubai Court E-Notary Services – IT related tasks Spiceworks Network platform - Monitor important network activities, network performance and infrastructures such as servers, switches, SNMP devices and services Spiceworks Help Desk Application – Office Management tools, tickets, asset managements, IT purchasing Fortinet: FortiGate 80c - Maintain security of the networks & firewall, web filtering, network analyzing, application control, web control, user control and WiFi control Configure and maintain computer antivirus such as Norton Internet Security, Webroot Endpoint Security and Malwarebytes Microsoft Remote Desktop & Team Viewer for servers and employee assistance Microsoft Office 2007, 2010, 2013 and 2016 Intuit QuickBooks 2015 - Assist employees in technical issues and customize templates Backup user files and server database using Symantec System Recovery 2013 and Altaro Hyper V for VM backup. Maintaining and troubleshoot software, hardware, printers, networks and system problems Installation of routers, wireless routers, switches, CCTV, printers, cables, computer hardware and software Handling a small team of web developers, graphic designer and digital marketing (SEO). Advising the team for the changes of the websites and marketing campaigns then consult to the CEO for approvals. Knowledgeable in HTML, CSS and WordPress Study and review new technologies and IT products and giving recommendations to the management Assist and conduct training to office staff for IT related issues and technologies Providing IT support services both for software and hardware Dealing with the vendors for purchasing IT products and software Attending IT events and seminars Company photographer, editing photos using Adobe Photoshop, editing videos using some video editors. Liquidated Clients – Dealing with the client for IT related issues and items disposals Sitting at the reception when some employees are absent – answering calls and greeting guests. Creative Market Link, Fujaira, UAE Role: IT & Web Development Consultant – Freelance Contractor (August 2016 – June 2017) Responsibilities: Trained the employees and the CEO for all the turnover works Setup hosting, domains, websites and email accounts Create WordPress Websites for each services of the company Setup a simple server for the company and a backup solution Install antivirus in all the laptops and computers using Webroot and Norton Antivirus Troubleshoot the devices and networks and implemented a permanent solution CCTV Installation Setup and manage the IT infrastructure of the company such as the computers, laptops, network, software, printers and Wi-Fi IQ Education Consultants, Dubai, UAE Role: IT Consultant – Freelance Contractor (August 2016 – June 2017) Responsibilities: Trained the employees and the CEO for all the turnover works Setup email accounts Setup a simple server for the company and a backup solution Install antivirus in all the laptops and computers using Webroot and Norton Antivirus Troubleshoot the devices and networks and implemented a permanent solution CCTV Installation Setup and manage the IT infrastructure of the company such as the computers, laptops, network, software, printers and Wi-Fi Retail Six Solutions DMCC, Dubai, UAE Role: IT & Web Consultant / Graphic Designer – Freelance Contractor (January 2017 – June 2017) Responsibilities: Developed and secured the company website using WordPress Platform and GoDaddy Hosting Setup email accounts Design the company logo and advertisement materials (for Social Media & Website) Social Media Marketing Setup a simple server for the company and a backup solution Trained the employees and the CEO for all the turnover works Setup and manage the IT infrastructure of the company such as the computers, laptops, network, software, printers and Wi-Fi Nashwan Healthy Food Trading LLC, Dubai, UAE Role: IT & Web Consultant / Graphic Designer – Freelance Contractor (November 2016 – May 2017) Responsibilities: Developed and secured the company website using WordPress Platform and Local (UAE) Hosting Setup email accounts Design the company logo and advertisement materials (for Social Media & Website) Social Media Marketing Setup a simple server for the company and a backup solution Trained the employee for all the turnover works Setup and manage the IT infrastructure of the company such as the computers, laptops, network, software, printers and Wi-Fi Filipino Institute, Dubai, UAE Role: I.T. Instructor / IT Administrator - Part-time (June 2016 – April 2017) Responsibilities: Trained students for CCNA 200-120 & 200-125 Module – 18 Hours per batch Trained students for Basic Web Development – 18 Hours per batch Trained students for Advance Web Development – 18 Hours per batch Trained students for Basic Linux – 18 Hours per batch Trained students for IT Basics – 18 Hours per batch Trained students for WordPress Customization – 18 Hours per batch Trained students for Computer Networking – 18 Hours per batch Trained students for Microsoft Office Applications – 18 Hours per batch Trained students for Adobe Photoshop – 18 Hours per batch Trained students for IT Administration – 18 Hours per batch Administer all the IT related task for the Dubai branch Datamex Institute of Computer Technology, Inc. Lucena City, Philippines Role: I.T. and Computer Technology Instructor / IT Administrator (September 2013 – March 2015) Responsibilities: Teaching basic to advance C and C++ Language, HTML, CSS, JavaScript and PHP Teaching and practicing the student to learn computer networking, networking principles and practices, network cabling and the internet Teaching on how to troubleshoot a computer and to perform computer assemble/disassemble Teaching and guiding the students on how to install the windows operating systems, managing and administrating the operating system Teaching graphic design and image editing using Adobe Photoshop Teaching the students on how to perform computer operations, windows application and Microsoft Office Application Practicing and teaching the students to apply quality standards, right file management and item inventory Administering all the IT equipment of the institution, troubleshoot computers and networks. Implement IT policies on the institution Coefficients Co. Ltd. - Lucena City, Philippines Role: Web Development Consultant/SEO (March – June 2013) Responsibility: Creating the design of a website and developing it using Adobe Photoshop and WordPress for the international clients. Upgrading, troubleshoot problems and maintenance of the client websites. Perform search engine optimization strategies to make the clients website to the top of the search engines. CERTIFICATIONS, TRAININGS & RECOGNITIONS Infinitech Training Center - President & Founder Short-course training center, Lucena City, Philippines Founding Date: July 13, 2017 Speaker in Website Development Using WordPress Platform Seminar Speaker in The Network, The Internet, Your Security and Privacy Seminar Linux System Administration – 24 Hours Training Mnet IT Training Solutions Date of training completion: July 31, 2016 Cisco Certified Network Associate (200-120) – 88 Hours Training Mnet IT Training Solutions Date of training completion: June 30, 2016 National Certificate II – Computer Hardware Servicing Valid until: March 21, 2019 Microsoft Certified Professional Date of achievement: 05/29/2014 Microsoft Technology Associate: Networking Fundamentals Date of achievement: 05/29/2014 CCNA: Module 1 – 4 Fast Track Training MNET IT Training Solutions Cubao, Quezon City, Philippines Computer Technology Training Datamex Institute of Computer Technology, Inc. Lucena City, Philippines 528 Hours of Training . TERTIARY EDUCATION Bachelor of Science in Information Technology Manuel S. Enverga University Foundation Brgy. IbabangDupay, University Village, Lucena City, Philippines- CHARACTER REFERENCE Mr. Alaa Mustafa Senior System Administrator - RUPTLY GmbH, Germany- Mr. Ruel Salazar Dean – Filipino Institute, Burjuman Branch, Dubai-- Engr. Maria Elena Mofar Instructor (ECE, RHCE, CCNP, CCNA) – MNet IT Training Solutions, Philippines- I hereby present that all of the information written above and all of my documents are true and reliable. Justin Christopher L. Jacoba