"Justin has been an incredible asset and value to our team! He is detail-oriented, thorough, insightful, smart, and also a genuinely kind and trust-worthy person! He has a keen eye, and continually searches for and suggests ways to improve and expand. I recommend him, without reservation, for anyone seeking a dedicated freelancer of his talents! He has been such valued team member and will not be easily replaced - thank you, Justin!"
"Justin is an doing a great job! We are just moving him to another team!"
Customer Service Experience:
Zendesk
Infusionsoft Administration
Inbound Phone Support
Outbound Phone Support
Collections via Phone
Billing Support
Hosting Online Customer Support Meetings
A little about me:
I am a creative and analytical person who loves new ideas and innovation. I strive for excellence in my work and customer satisfaction is paramount. I have a lot of interests which has afforded me the opportunity to learn a wide gamut of skills. My first degree was in Architecture which is a good mix of art and science. Around this period I taught myself Web Design and Photoshop and also was using the computer as a tool to conceptualise and visualise projects. I then went on to study 3D animation and I have an MFA from the Savannah College of Art and Design.
After coming home, I worked in various graphical jobs and around 2006, I decided that I wanted to learn more about another passion that I had since I was young; investing. I took a securities course to learn more about the investing world. Shortly after, I discovered foreign exchange (forex) trading and have been studying it ever since. Currently, aside from doing various freelance projects, I work with a colleague on developing quantitative strategies for stock trading.
Why would someone be interested in hiring me?
Honesty and Integrity are paramount to me. Trust is earned and I will work very hard to develop and nurture that trust while making a meaningful impact on your business. I am constantly looking for ways to work smarter and more efficiently and I detest mediocrity. If it is an employer wants anyone to just do a job and not care about quality, I am probably not the best person for you. If you want top quality and exceptional results, then I am someone to consider. I also love interacting with people and enjoy helping them to find solutions to obstacles. I worked as an advisor in two different firms so I have experience with customer relations.
My goal is to enter into mutually beneficial relationships that will last for years down the road. I hope that I will be able to utilise all of my skills for the betterment of my potential clients.