Karan Upadhya

I have more than 9 years of experience in IT operations and hold a bachelor degree in Commerce from Devi Ahilya University, Indore

My experience and accomplishments summarized below:

➢   Expertise in creating complex SQL queries on MS SQL, Aginity, Denodo and Workbench

➢   Extensively worked on Python for creating automation scripts

➢   Experience on working on Active batch and Tidal job schedulers

➢   Experience in ETL tools like Informatica

➢   Experience on visualization tools like Power BI and SSRS

➢   Experience on creating dashboards using VBA macros and connecting excel to MS SQL

➢   Experience in Batch monitoring, complex troubleshooting and Incident Management

➢   Experience on ticketing tools like Service now

➢   Experience in shell scripting 

Key skills:

Languages

Python 3.8.1

Databases

SQL Server 2008/2012/2014/2016/2017

MS SQL Workbench

Denodo

Aginity Pro

Scripting

Unix shell scripting and Python Regex

ETL and Job Schedulers

Informatica, Active batch, Tidal

Ticketing tools

Service Now

Data Visualization

VBA, Power BI , SSRS,

Operating Systems

UNIX, Linux, Windows.

Methodologies

ITIL, Agile

Domain experience

Banking, Telecom, Insurance, Healthcare, Retail

Technical Software & amp; Analytical Skills

• ITSM Tools : SCSM, Remedy and Salesforce

• Application Support : O 365, Lync, VPN, Jabber

• OS: Windows Troubleshooting and software installation

• Directory Service : Active directory

• Server : Project file creation, FTP, SAS Access

• Remote Tools: VNC, Cisco Anyconnect, Webex

• Exchange: Outlook Troubleshooting and Symantec Archive

• Troubleshooting: Remote desktop and OS

• Basic ITIL Knowledge

• Alert Monitoring: SCOM

• Parity Tools: BIT 9 Locker, PGP

• Tools: Citrix troubleshooting

• Database Server : MS SQL 2012

Awards

➢   Have received star award in Synechron for outstanding performance

➢   Have received award for long-lasting contribution at Microlise

➢   Have received spot award for exceptional work at Infosys

I am looking for good opportunities that align with my skill sets and I will be available on Skype and Mobile for further discussions

Thank you for your time and consideration.