Karlo Camena

4 yrs experience in WordPress Design/Developer and Technical Support Representative (Chat/Email/Zendesk) to 10 Minute Funnels software

Position: Technical Support Representative - Tier 2 level

• Render technical support to WordPress related issue
• Can handle FTP related issues
• Competitive in customer service
• Email technical support - replicating customer’s technical concerns via Zendesk ticket

Content Management Team

• Infusionsoft - Campign building, Email campaigns, Managing Tags

• Creating landing pages using InfusionSoft webforms

• Export contacts from other email service to Infusionsoft

• Knowledgeable in using PlusThis + InfusionSoft integration

• Proficient in GoToWebinar and WebinarJam integration to various landing page builders

• Proficient in landing page builders: 10 Minute Funnels, Click Funnels, OptimizePress, LeadPages

• Excellent knowledge in Wordpress. Having a good knowledge in HTML and CSS

• Various tasks in Data Entry jobs

• Infusionsoft – Internet Marketing Automation, Campaign Building

• Knowledgeable in various autoresponders (Aweber, Infusionsoft, GetResponse, Ontraport, Mailchimp)