Karnamrita M. Itugot

KARNAMRITA ITUGOT Home: B11 L51 Gardenia Valley Molino 3 Bacoor Cavite, Mobile/Viber#: - Email:- EDUCATION De La Salle University - Dasmarinas Cavite Bachelor of Science Business Administration major in Management Graduated on March, 1999 Power Skills Institute- Dasmarinas Cavite Photoshop & Corel Draw ( Short Course) (Monday to Thurs 4 hours / session) Finished : Jun. 2019 - September 2019 SKILLED/HIGHLIGHTS TOOLS/APPLICATION USED: Administrative Task Customer Service Oriented Photo Editing using Photoshop &Corel Draw (Retouch, Dark to light color, etc) Remove or Changed Photo Background Online Internet Researcher Data Entry Convert Image to Word With knowledge in basic Accounting Time Management Sales MS Word MS Excel Outlook Google Docs Google Calendar Dropbox Google Spreadsheets Viber Facebook Adobe Photoshop linkedin Whatsup zoom yahoo mail Gmail Maximo WORK EXPERIENCE Sales Associates I Concentrix Alabang 2 - Alabang Muntinlupa August 12, 2020 - September 19,2020 Training - Account : MSS AT&T Facility Administrator&Helpdesk Morganti Inc- Abudhabi UAE May 2013 to May 2015 Answer and Accept complaints via Phone call and email Asked Client's approval about the material requirements for the work. Sent a report to clients Update Client Profile Records all important dates of the activities and meetings using MS outlook and reminded the person's who was involved. Categorized daily emails Prepares Minutes of Meeting Sent Quotation request to Suppliers Ensure and Monitor the Job Order up to final stage Data Entry Create Service Order Dispatched Service Order Coordinated with Site Supervisor Arrange Purchase Order of Materials/Spare Parts to be needed. Arranged and Edit Photos from the site technician to be submit to the client Create and Update Service Order Thru Maximo System Checked Attendance and Overtime sheets of site Supervisors and Technicians to be submitted to Accounting Department Responsible in doing the report Supervised Help desk team Trained newly hired Administrator File Management Monitor Office and Site Supplies Credit and Collection Staff Citimors Alabang - Philippines Jun 2010 to Jan. 2012 Responsible in Financing Transaction such as Financing Computation, Invoicing , Monitors Credit Application and Checked Clients Documents which was required by the banks. File Management Arranged Transmittal Checked Insurance documents upon releasing of the vehicle from Service department Do Reports Coordinates with Bank's Representative Customer Care Representative Digital Telecomunication Company- Philippines Nov, 2000 to Mar. 2003 Retain Customers Account Accommodate walk - in and Phone -in Complaints, Request, Queries. Handled Documents Responsible in creating Service Order Documentations Data Entry Update Accounts Accepts payments