Seasoned Technical and Customer Support representative with 2 years in the industry supporting clients from the United States and United Kingdom, doing basic to advanced troubleshooting, either through Phone, Chat or Email. Also experienced doing back office work including creation of digital reports and visuals using Power BI Tools and Powerpoint Presentations. Proficient in using Microsoft Suite, especially, MS Excel, Outlook and Powerpoint.
Professionally inclined, goal oriented and thorough are some of the words my workmates describe me. I am confident in my skills and will do my best to help you in the best way that I can.