Kashif Hasan

KASHIF HASSAN PERSONAL INFORMATION Phone No: CNIC NO: Languages: E-mail: Date of Birth: (Mob: - Urdu, English, Punjabi.-April 20, 1986. Objective I.T professional with extensive LAN/ WAN/ hardware/ software experience. Providing quality solutions to complex business problems within scope, budget and tight schedules. Now looking forward to next stage in career or a similar position that offers opportunity for progression within I.T systems management or technical solutions development Professional Career GCSS (SMC-PVT.) Ltd 19 Jan, 2013 to Present as IT Specialist Job Responsibilities  System, Servers & storage devices support related to Hardware and software installation  Handling windows 7 deployment project  Network support related to Cisco devices (Installation, configuration and troubleshooting)  Support of WOC installation  Site survey regarding IT infrastructure and Network Move  Site audits regarding IT infrastructure  Task handling and execution  Field engineer’s trainings  Evaluation of Field Engineer training  Shipment of devices  Stock Management VALUE TV (PVT.) Ltd 09 Nov, 2012 to Jan 2013 as IT Manager Job Responsibilities  Installing and configuring Servers.  Managing IT Infrastructure.  Manage financial aspects of the IT department; including purchasing, budgeting and budget review the deployment, monitoring, maintenance, development, upgrade and Kashif Hassan - Page 1 of 4 support of all IT systems, including telecommunications, servers, PCs, operating systems, hardware, software, peripherals and Office Automation. Corporate Research & Investigations (PVT.) Ltd 4 July, 2011 to 18 May. 2012 as IT Executive ISO 27001:2005 Implementation (As a Deputy Management Representative)  Installing and configuring Servers.  Development, Maintenance and Hosting of websites.  Designing and programming software for CRI Group.  Monitoring and maintain computer systems and networks.  Troubleshooting system and network problems and diagnosing and solving hardware/software faults.  Finding solutions to problems through creating a desktop shortcut or fixing a major fault on the operating system.  Replacing/Assembling computers or parts as required.  Providing support, including procedural, documentation.  Fixing faults or set up a system.  Running network applications to supports systems and users.  Supporting new applications.  Setting up new users.  Responding within agreed time limits to call-outs.  Working continuously on a task until completion. Prioritizing and managing several open cases at one time.  Rapidly establishing a good working relationship with other professionals (e.g. Contract businesses) in order to make necessary repairs.  Testing and evaluating new technology.  Conducting electrical safety checks on Computers equipment.  Keeping check on non-ethical activities on computers.  Maintenance of Printers.  Purchase of computer equipment’s and assembling as needed.  Any other task assigned by management Dec, 2009 to May, 2011 as IT Support Engineer Job Responsibilities Kashif Hassan - Page 2 of 4              Providing first level support to all branch users for troubleshooting problems. This support consists of general “How-to” questions, troubleshooting hardware, software and network connectivity issues and coordinating with Network Engineers, Data Centers Analyst and Desktop Support Technicians on related issues. Track all problem calls using helpdesk software. Prepare systems for new deployment. Installed, diagnosed, repaired, and upgraded computer systems and software. Consulted, set-up, and maintained small business Windows LANs. Built custom PCs with latest generation technology. Installed and configured various peripherals: scanners, modems, tape backups, printers, SCSI devices, hubs and switches, and digital imaging devices. Assessed customer needs and recommended appropriate products or solutions. Focused on providing time and money saving solutions for the company. Recommends actions to be taken on office expenditures such as equipment and supply needs. Monitoring, Tacking, optimizing store activities, Utilizing the resources efficiently and effectively in timely manner. Scheduling, items Resource Planning and scheduling, Stacking, Storing and keeping records updated of day to day operations. Communicating with other departments. Overseeing stock control and processing orders. Keeping stock control systems up to date. Planning future capacity requirements. Producing regular reports and statistics on a daily, weekly and monthly basis. Administrative direction and support for daily operational activities of the IT department. Aug, 2008 - Aug, 2009 as System & Network Support Engineer (Internee) Job Responsibilities               Day to day network and IT related support for all over Pakistan (PTCL). Responsible of creating windows 2003 based Network. Coordination with vendors and head office for Network Operations. Installing, configuring and troubleshooting Windows XP client server network. Maintained system security and Internet connectivity. Provided Network support and maintenance. Managed all kinds of Printers (Network, standalone). Responsible for installation of all front-end applications regarding to the user’s requirements over 500 nodes. Manage the wireless LAN of the company. Installing and Configuring Lotus Notes (IBM E- Mail Client) and Archiving. Troubleshooting of lotus notes. Made all kind of Network Cables (Straight, Cross, Rollover). Handling Anti-Virus (Symantec, MacAfee, Norton Internet Security). Work on Cisco Switches (Troubleshooting). Kashif Hassan - Page 3 of 4 Training & Certification ISO 27001:2005 (As a Deputy Management Representative) JNCIA-JUNOSJNCIA-EX ITIL V3 Foundation CCNA academic training (Corvit Institute) Education Bachelor in Electronics – 2008 COMSATS Institute of Information Technology Islamabad. Kashif Hassan - Page 4 of 4