Katerina Flanegin

KATERINA FLANEGIN Valdosta, GA- As I transition into the civilian sector, I bring a comprehensive set of skills that I believe will be valuable to you. In my previous role, I honed my abilities in multi-line phone operation and data entry, providing a firm foundation for the Administrative position. My communication, people-centric nature, and compassion have afforded me excellent critical thinking skills. I am excited to contribute my talents and proficiency in decision-making toward your team efforts. As an engaging communicator with a proven track record in scheduling, my focus on building strong professional relationships has been a beneficial asset throughout my career. Please review my enclosed resume for a more in-depth illustration of my work history and accomplishments. I would appreciate the opportunity to interview at your earliest convenience. I'm eager to discuss how my personality and background fit the Administrative role. Thank you for your time and consideration of my candidacy. Authorized to work in the US for any employer WORK EXPERIENCE Admin Assistant U.S. Navy - Meridian, MS June 2017 to February 2020 As an admin assistant I organize and keep the office clean and orderly. While dealing with the public I learned about respect and professionalism, regarding emails and work phone calls. I kept the calendars and work meeting organized and on schedule in a proficient manner. • Provided administrative support for the public affairs office located on base. • Proficient in Microsoft Office • Maintained all files, schedules, etc. • Directed phone calls • Maintained databases • Provided friendly customer service • Scheduled appointments • Handled phones and faxes • Monitored office supplies • Responded to emails/faxes • General clerical support duties including filing, scheduling, and placing orders • Communicated with guests on base and the chain on command • Managed day-to-day operations of public affairs office • Answered multiple phone lines • Checked and processed client account information • Provided excellent customer service Aviation Electronics Technician U.S. Navy July 2017 to December 2019 As an aviation technician, I have grown to be a team player and pay meticulous attention to detail. I clean and repair aviation electronics, while detailing and recording all components. Supervisor/Team Member Little Monkey Bizness - Colorado Springs, CO March 2015 to July 2017 As a team member I was responsible for the daily care of customers in the building. I assisted in the front desk, working the cash register, answering questions, booking appointments, respectfully answering the phone, and enthusiastically hosting birthday parties. I became exceptional and my customer care and time management. I maintained a positive attitude while working with parents and children alike. I was always willing and enthusiastic to interact and help play and teach children during our summer school program. • General housekeeping duties, including cleaning, vacuuming, laundry, dusting, and wiping • Coordinated with property maintenance staff • Provided excellent customer service • Emptied trash • Disinfected commercial cleaning equipment • Provided excellent customer service • Inventoried and maintained chemical cleaning products • Led a team of four employees • General housekeeping duties including, cleaning, wiping, vacuuming, laundry, and dusting • Stocked courtesy items in guest rooms US Navy EDUCATION High school or equivalent SKILLS • Administrative Assistant • Microsoft Excel • Outlook • Receptionist • Word • Military Experience • Event Planning • Personal Assistant Experience • Multi-line Phone Systems • Aircraft Maintenance • Avionics MILITARY SERVICE Branch: United States Navy Rank: E4 CERTIFICATIONS AND LICENSES Driver's License ASSESSMENTS Administrative Assistant — Proficient November 2019 Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient Customer Service — Proficient June 2020 Identifying and resolving common customer issues. Full results: Proficient Attention to Detail — Expert June 2020 Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Expert Customer Focus & Orientation — Highly Proficient June 2020 Responding to customer situations with sensitivity. Full results: Highly Proficient Receptionist — Highly Proficient June 2020 Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient Attention to Detail — Expert June 2020 Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Expert Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.