KATHLEEN LECAROS
Senatorial Road Batasan Hills
Quezon City, Metro Manila, 1126
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Summary
I have the ability to establish and maintain effective working relationships with the company employees, highly
organized and has a great willingness to improve for the practice of the chosen profession. I can multitask and
work with a minimum supervision. I am self - motivated, initiative, hard - working, detail - oriented and
trustworthy. I am willing to be trained. I have done jobs as Administrative Clerk, a teacher and in the BPO industry
with each dealing with paper works, documents, communicating with clients or people and doing other task given
to me related to my profession. I am willing to work at your convenience.
Education
ICCT Colleges Foundation Inc, Cainta, Calabarzon
Bachelor of Arts in English, Graduated December 2014
Studied Linguistics, Languages, Grammar and Literature in general
Employment History
Inspiro Manila Site - Relia Company, Quezon City, Metro Manila
Customer Service Representative, December 2018 - March 2019
Duties and responsibilities:
Assist and answer clients queries in a positive manner
Records incoming / outgoing communications, documents and reports with the clients and ensure its
confidentiality
Follow - up route of communications for better assistance
Encode / types communications / documents pertaining to the client
Make a brief summary about the product, its requirements and other related information on clients queries
Gives all efforts for customer's satisfaction
Perform other related task that may be assigned
Lois Charity Learning Center, Quezon City, Metro Manila
Elementary School Teacher, June 2017 - March 2018
Duties and responsibilities:
Teaches Grade One students in all subjects
Substitute teacher for Grade Six students
Records the performances and datas about the students
Prepares materials for teaching the students
Perform different task that may be assigned or needed to do
Department Of Social Welfare And Development, Manila, Metro Manila
Administrative Aide IV / Clerk II, May 2015 - December 2015
Duties and responsibilities:
Records incoming / outgoing communications, documents and reports
Follow - up route of communications
Encode / types communications / documents pertaining to the project
Maintain files of the project
Arrange venues and food for all meetings / seminars and training pertaining to the project
Prepares and follow - up vouchers of the project
Perform other related task that may be assigned
Professional Skills
Customer Service
Basic Software Knowledge & Typing
Microsoft office
Organizational skills
Customer care
Teaching
Child care
Attention to detail
Data Entry
Clerical
Recruitment
Primary Research
Administrative Support
Languages
English
Filipino
Conversational
Native
References
References available upon request
Competent
Beginner
Beginner
Competent
Competent
Competent
Competent
Beginner
Competent
Competent
Beginner
Beginner
Competent