Katie Wardle

Katie Wardle Charlotte, NC 28211 - Work History Swingbuy – Merchant Relationships Manager Seattle, WA 03/2020 - Current • Contributed to increasing retail merchant pipeline, working closely with brick and mortar merchants to understand consumer demands and implementing Swingbuy delivery services. • Navigate creative ways to strengthen brand awareness, accessibility and reputation in a fast-paced start up environment. • Implemented organizational programs such as Trello that helped increased team efficiency. Oasys Sports - Sales Consultant Charlotte, NC 05/2019 - 10/2019 • Conferred with existing and potential customers to assess needs and propose optimal software solutions. • Conducted online video demonstrations to showcase product functions and highlight key features. • Worked with sales team to reach targets, consistently meeting or exceeding personal quotas. Achieved 115% of quota within first quarter. • Entered customer interaction details in Pipedrive to prioritize deals, track performance, and predict revenue. ScoopCharlotte.com - Social Media Coordinator (Intern) Charlotte, NC 06/2018 - 09/2018 • Produced 20+ brand awareness campaigns across ScoopCharlotte social platforms that reached a combined 60,000 users, increased subscribers and website traffic by 5%. • Performed market research to identify social media and online industry trends to inform larger marketing strategy. • Managed editorial calendars to more efficiently plan, populate content and track performance. K, Online Inc - Social Media & Content Strategy Coordinator (Intern) Bellevue, WA 06/2017 - 08/2017 • Collaborated closely with Brand Strategy, Media, and Market Research departments on go-to-market strategies and social media tactics. • Produced original, creative content for promotional advertisements and marketing materials. - Professional Summary Passionate communications professional with a forward-thinking, adaptable and detail-oriented approach to meeting team goals and objectives. Well-versed in social media content strategy and sales outreach techniques, I’ve demonstrated key organizational strengths and the ability to think big picture while supporting numerous projects and timely deliverables. I’m a team player who is eager to learn and grow while helping others achieve their goals. Skills • Social media campaigns and outreach • Cross-functional collaboration and planning • Strong verbal and written communication • Dynamic, results oriented problem solver • Well- versed in customer conversion tactics and industry research • Time management and planning • Proficient in CRM tool management and Trello web-based applications • Microsoft Office Education Queens University of Charlotte - 05/2019 Charlotte, NC Bachelor of Arts: Communication • Minored in Public Relations and Media Studies • Graduated Magna Cum Laude • Member of Communication Honor Society at the Knight School, Lambda Pi Eta • Member of The National Society of Leadership and Success • Studied “Storytelling & Cultural Identity” abroad in Sydney, Australia under the John Belk International Program • Capstone Research: Coach and Collegiate Athlete Interdependent Relationship • Four-Year Member and Captain of NCAA Women's Lacrosse Team .