Katrina Rojo

KATRINA ROJO PROFESSIONAL EXPERIENCE LEVEL - Virtual Specialist (Dec 2019 - August 2021) Transaction Coordinator Transaction Coordination & Contract Reviews Oversee all aspects of buyer & seller transactions from executed contract to close Administrative tasks PERSONAL PROFILE A virtual specialist for more than 9 years, has strong guts in performing admin tasks, is highly skilled in reviewing and organizing files, and with transaction coordination. Able to demonstrate high attention to detail with accuracy and professional level of work. KEY SKILLS Strong data analysis, interpretation and problem solving skills Willingness to accept challenges along with the ability to work under pressure Goal oriented and motivated individual along with the ability to work independently or with a team MVT SOLUTIONS (Feb 2019 - Nov 2019) Gen. Virtual Assistant/Transaction Coordinator Transaction Coordination & Contract Reviews Phone Support, Appointment Setting Data Entry, Administrative Tasks ROCKET MARKETING SOLUTIONS (Nov 2017 – Nov 2018) Gen. Virtual Assistant/Transaction Coordinator Transaction Coordination & Contract Reviews Phone Support, Appointment Setting Data Entry, Administrative Tasks MYDESK VIRTUAL OFFICE – (Sep 2016 – Oct 2017) Gen. Virtual Assistant/Transaction Coordinator Accounts Payables Management & Accounts Receivables Skip Tracing, Data Entry, Research, Administrative Tasks Listing & Posting Properties to the MLS & other Real Estate Marketing Sites Transaction Coordination & Contract Reviews VIA-LINE VIRTUAL SOLUTIONS - (Apr 2012 – Aug 2016) General Virtual Assistant TOOLS/PLATFORMS Quickbooks, MYOB, Magento MLS (Fushion, Trend, Flex, Matrix) Realvolve, Salesforce CINC, Chime Paperless Pipeline, Skyslope Dotloop, KW Command Showingtime, Listhub Kunversion, Tour Factory Zillow, Realtor.com, Trulia ToDoist, TCWorkflow Trello, ASANA, Evernote MOJO, Cole Realty Microsoft Apps (Word, Excel, Powerpoint G-Suite/Google Workplace Accounts Payables Management & Accounts Receivables Bookkeeping Email Handling, Data Entry, and Research, Ticket Support Phone Handling, Appointment Setting Social Media Management, LinkedIn Lead Generation AEGIS PeopleSupport - (July 2011 – Feb 2012) Exec. Rep (Inbound / Outbound) Responsible for alerting customers that their accounts have gone into collections Discuss the debtor's reasons for delinquency & come up with a repayment plan SITEL - (Aug 2009 – Jan 2011) Customer Service Rep. - Financial Customer Service with strong inbound call center experience focused on customers' inquiries. Provide effective and timely resolution for customers’ inquiries.