Kay Josephine Teng

KAY JOSEPHINE UY-TENG GENERAL VIRTUAL ASSISTANT SERVICES Cold Calling / Appointment Setter GoHighLevel VA Customer Support General Virtual Assistant | Admin Tasks ESL Teacher Data Analyst Social Media Management and Marketing Data Processing| Data Entry |Data Scraping WordPress Website Helper | HTML Financial Analyst Basic SEO | Back Linking Post Ads on Craigslist CONTACT INFORMATION: City Address : Cellular Phone Number E-Mail Address Skype ID Speed Test : : : : Block 9 Lot 14 Issabella Homes, General Santos City , Philippines --kay.uyteng https://www.speedtest.net/result/- : : : Kay Female April 13, 1982 : : : : : : https://prnt.sc/13ch627 http://bit.ly/25KpDsS http://prntscr.com/bdh714 http://prntscr.com/bdii6n http://prntscr.com/bdi1sk http://bit.ly/25KzAqp : : http://bit.ly/2Akppfr https://prnt.sc/ty12y4 PERSONAL INFORMATION Nickname Gender Birthday TEST TAKEN AND CERTIFICATE TOP VA Typing Test IQ Test IQ Test English Proficiency Test DISC Personality Test Introduction to XERO – for UK Sole Traders and Partnerships English Grammar Quiz ADVANCED SKILLS EARNED: Successfully completed the Integrated Comprehensive Virtual Assistant Training and Coaching Program of the KOM Academy. Successfully completed the course Introduction to Xero – for UK Sole Traders and Partnership on Nov. 27, 2017 as taught by Marion Thomson on Udemy ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ Cold Calling / Appointment Setter Data Entry Data Scraping Virtual Assistant Internet Research Social Media Marketing Social Media Management Xero Accounting Quickbooks Accounting Google Products Proficient | Spreadsheet | Slides | Docs Canva Graphic Designing EDUCATIONAL BACKGROUND: Bachelor’s Degree: School Address Course Coverage : Notre Dame University : Notre Dame Avenue, Cotabato City 9600 Philippines : Bachelor of Science in Accountancy :- EMPLOYMENT HISTORY: Exit-As-Is – September 1, 2021 – September 30, 2022 Real Estate Virtual Assistant ➢ Appointment setter ➢ Lead Generation Tools ❖ Podio ❖ Close ❖ Phoneburner Major Travel – May 2022 – September 2022 – Project Base Customer Service Representative ➢ Live Chat Agent Tools: ❖ Respond.oi ❖ Concorde Mulligan Acquisition – Part time/ Project Base General Virtual Assistant ➢ ➢ ➢ ➢ Admin Task Calling real estate agent (Ratemyagents.com.au) Designing Templates Checking properties in portals (Domain.com / reastestate.com.au) Tools: ❖ ❖ ❖ ❖ Google products Canva Soft Phone GHL iSourceout – April 1, 2020 – April 2021 Data Analyst ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ US Real Estate Property Researcher Data Analyst analyzing real estate to help clients make more informed investment decisions preventing clients from missing opportunities or wasting time chasing bad deals due to small oversights or incomplete automated reports verifying and aggregating information into a concise and digestible format consistently delivers accurate, productive, and reliable results Financial Analyst Researches real estate documents, data records Power Point presentation Virtual Analyst Acquisition Analyst Analyze & Consolidate Financial Statements Research Comps Produce Asset Reports ➢ Analyze Property Taxes ➢ Underwrite Tools: ❖ ❖ ❖ ❖ ❖ ❖ ❖ Teams SharePoint Storage CRM Google Docs Google Spreadsheets Google PPT Assessor’s website Limitless Media Group – Freelance/ Project Base Mortgage Virtual Assistant ➢ Appointment Setter Tools: ➢ GoHighLevel VAHUB (Real Estate) September 01 2020 – September 01 2021 Real Estate Virtual Assistant TOP VA FOR FEBRUARY : https://prnt.sc/13ch627 TOP VA FOR MARCH 13:00 – 22:00 – Montana Time ➢ Chat/ texter ➢ Appointment setter for real estate (Cold-calling and Texting) ➢ Virtually looking for distress properties ➢ Send Data to CRM Tools: ❖ Calltools.com ❖ Batchleads.io ❖ LaunchContol ❖ Batchdriven.com ❖ Google Docs ❖ Google Sheet ❖ Google Power Murphy Consulting ➢ Appointment Setter for White Label Partner for Digital Companies Tools: ❖ Chat support ❖ Chirply.oi ❖ Goautodial ❖ Discord ❖ WHMCS ❖ Webmail ❖ Monday.com Centum Financial Group (Mortgage) Commission base ➢ Appointment setter for mortgage Tools: ❖ Vicidialer and X-lite for soft phone Global Processing | Netbilling July 20,2020 – August 31, 2020 12:00 pm – 9:00 PM EST ➢ Appointment Setter for credit card merchandise Tools: ❖ Manual Dialer – Skype Dialer ROMA Survey June 26,2020 – July 19, 2020 Part time 17:00 -21:00 PST ➢ Conducting surveys Tools: ❖ Predictive Dialer – Avatar 360 Vivid Software Solution 330 A St, Downtown, San Diego June,2020 – July 10, 2020 12:00 to 16:00 PST Tasks | Projects ➢ Backlink Destroyer MINDs Edu Inc. 49, Daewangpangyo-o 644beon-gi, Bundang gu, Seongnam-si, Gyeonggi-do, Republic of Korea April 16,2020 – September 30,2020 18:00 -24:00 KT ➢ ESL teacher for Korean Students Native Camp March 2020 – September 2020 Freelancer ➢ ESL Teacher for Japanese Students Vivid Software Solution 330 A St, Downtown, San Diego March – May 2019 10Am to 4pm PST Tasks | Projects ➢ Link Building SEO Tools: ❖ AHREFS 100PoundSocial (Project Base) London, UK October 2016 – February 2020 Social Media Assistant Flexi Time Tasks | Projects ➢ Social Media Engagement Pod ➢ LinkedIn Marketing Automation ➢ Data Entry ➢ Web Scraping Tools: ❖ Slack ❖ ❖ ❖ ❖ ❖ ❖ Trello Dux Soup TweetDeck Google Spreadsheet Skype Google Docs AshleyHannah.com Los Angeles September 2016 – June 2018 (Project Base) Social Media Assistant Tasks | Projects ➢ Sends Weekly Growth Analytic for Facebook, Twitter, Pinterest, Instagram and LinkedIn ➢ Makes Monthly Growth Analytics for Facebook, Twitter, Instagram, LinkedIn ➢ Makes graphics design using Canva.com ➢ Makes Social Media Calendar with Holidays ➢ Data Entry ➢ Web Scrapping Tools: ❖ Canva.com ❖ Hootsuit ❖ MeetEdgar.com ❖ Buffer ❖ Snip.ly ❖ Bit.ly ❖ Asana ❖ Get Colors From Image ❖ ConstantContact.com ❖ iconosquare.com ❖ Google Spreadsheet ❖ Google Docs ❖ WordPress ❖ Google Slides 99chairs GmbH Germany November 2016 – April 2018 (Project Base) Internet Researcher | Lead Generation | Data Entry Projects ➢ Fulfills the excel documents of the company's details such as: ✓ Website ✓ Emai Address ✓ Name and Title of The Responsible Person ✓ Salutation ✓ Phone Numbers Tools: ❖ ❖ ❖ ❖ ❖ ❖ ❖ Anymailfinder Hunter.io Findanyemail Neverbounce Sellhack Web Research WHOIS Web1 Syndication 1351 S Killian Drive Suite 2 Lake Park, FL 33403 Graphic Designer | Admin Tasks May 2017 – March 2018 9:00 am to 5:00 pm EST (21:00 to 5:00 Philippine Time) Daily Tasks ➢ Graphics Designing ✓ Making Ads for Craigslist using Canva.com ✓ Upload images using Imgur.com ➢ Admin Tasks ✓ Check Craigslist Visibility ✓ Check Craigslist Status ✓ Check Duplicates ✓ Check Negative Keywords ✓ Check Manual Review ✓ Edit CL posts ✓ Process Weekly Payout ✓ Contact Finding ✓ Lead Generation Tools: ❖ ❖ ❖ ❖ Canva.com Imgur.com Google Spreadsheet Google Documents GENERAL VIRTUAL ASSISTANT SERVICES: Freelancer April 2016 up to present ➢ General Virtual Assistant | Admin Tasks ➢ Social Media Management and Marketing ➢ Data Processing| Data Entry |Data Scraping ➢ WordPress Website Helper | HTML ➢ Basic Bookkeeping | Invoicing ➢ Google Products Proficient | Spreadsheet | Slides | Docs ➢ MS Office Proficient | Word |excel | PowerPoint ➢ Basic SEO | Back Linking ➢ Basic Graphics Editing ➢ Post Ads on Craigslist ➢ Check Craigslist Ads visibility ➢ Xero Accounting Software ➢ Accounting ➢ Payroll THE PHILIPPINE AMERICAN LIFE AND GENERAL INSURANCE COMPANY 2\F Philam Life Building, Pioneer Avenue General Santos City 9500 Philippines Associate Unit Manager January 01, 2014 up to December 31, 2014 Duties and Responsibilities: ➢ Training and motivating advisors to provide a better understanding of market products ➢ Monitoring and reviewing the advisors’ performance Mindanaostar Food Company J. Catolico Avenue, General Santos City 9500 Philippines Administrative Officer Admin Department January 14, 2011 up to March 01, 2014 Duties and Responsibilities: ➢ Overseeing the complete operation of company’s training and consulting practice. ➢ Creating, communicating, and implementing the organization's vision, mission, and overall direction. ➢ Manages all aspects of the human resources ➢ Ensures proper compensation, benefits, incentives and premiums of the employees base on Minimum wage ➢ Develops strategic compensation plans ➢ Checks and comply with the Government compliance and contributions ➢ Keeps track record of the List of employees and their contracts ➢ Responsible for training and development ➢ Implements Proper Administrative and disciplinary action base on Company Policy/ By Laws ➢ Investigating and resolving company’s issues ➢ Investigates managerial issues and anomalies follows appropriate process base on proper procedures ➢ Providing proper orientation to employees and managers to those policies to minimize the frequency of employees complaints due to misinterpretation or misunderstanding of company policy ➢ Manages administrative system ➢ Ensures proper usage of company resources. ➢ Implements quality control ➢ Collaborates with marketing ➢ Identify, research, and resolve customer issues and complains. ➢ Responsible for planning, directing and coordinating various aspects of the operation area. ➢ Ensures that the operation runs smoothly and according to the company policy ➢ Ensure that vendors and suppliers are properly compensated and continue to meet the needs of the company ➢ Responsible to screen , interview and hire ➢ Provide key support to a company’s operation ➢ Responsible for ensuring that services are computed and addressed in a timely fashion ➢ Services related to daily paper work and payroll matters are my responsibility to check for accuracy. ➢ Work well with a team and have the ability to work independently. ➢ Have superior decision-making skills, problem solving skills and conflict-management abilities. ➢ Introduce marketing strategies to improve profit ➢ Accountable for the ongoing analysis of process constraints, target costing projects, margin analysis, and for tracing costs back to underlying activities Asian Gourmet Delight Cafe J. Catolico Avenue, General Santos City Philippines Auditor Finance Department January 2008 - September 2010 Duties and Responsibilities: ➢ Collects data for inventory and cash deficiency ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ Checks cash sales Supports Store in-charge in proper handling of issues Examine and evaluate submitted reports Does actual inventory counting Examine inventory to verify journal and ledger entries Audit payroll and personal records to ensure correct payment of government contributions Maintains internal control system by updating auditing procedures and recommending new policies and procedures Guides store in-charge during renewal of Government Licenses Audits proper costing of each product Checks suppliers and evaluates prices Checks quality service Reports to management about asset utilization and audit results and recommend changes in operation and financial activities Prepares detailed audit report Review data about raw materials use and ensure target margins are meet Inspects account books and accounting system for efficiency and effectiveness to record transaction CSP DIGITAL IMAGE Don Rufino Alonzo St., Cotabato City 9600 Manager Operations Department March 2005 - September 2007 Duties and Responsibilities: ➢ Consistently provides a quality product and customer service experience that delivers total customers satisfaction ➢ Models and creates an environment in which the customer is always right; ensures a positive customers service experience ➢ Responds positively and quickly to customers concerns. ➢ Corrects potential problems before they effect customers ➢ Hires high quality people who demonstrate and ensure consistent customer satisfaction ➢ Ensures all employees are trained, motivated and empowered to deliver total customer satisfaction ➢ Evaluates each employees’ ability to maintain high levels of customer satisfaction