Keifer Gabriel

KEIFER GABRIEL V I R T U A L A S S I S T A N T C U S T O M E R S E R V I C E SKILLS • Social Media Ads • Marketing • Customer Service • Inbound and Outbound • Advertising • Web Content Creation CONTACT INFORMATION WORK EXPERIENCE Virtual Assistant US BASED LAW OFFICE Philippines Create and edit legal forms Make appointments- Checking with cases handled to make sure all is addressed. Virtual Assistant Skype: live:gabriel.keifer2 PEACEFUL SOLUTIONS HOUSEKEEPING & CONCIERGE Website content update Listing of cleaning & in-house bookings Inventory Business Virtual Assistant Updating & Listing Reviews Customer Service Addressing and Listing guest requests. Making checklists for house-cleaning services. Customer Service Representative Virtual Assistant ALJB CURATED ZEUS - SHOPIFY HOME DECOR Product upload for Shopify & Etsy Handling emails and live chat queries Refunds Returns Inventory management Product Listing Monitoring tracking numbers Monitoring orders and fulfillments Product Listing Product description making Adjusting product pricing & shipping rates Sales & Marketing Profiling tags Management & Integrations KEIFER GABRIEL V I R T U A L A S S I S T A N T C U S T O M E R S E R V I C E SKILLS • Social Media Ads • Marketing • Customer Service • Inbound and Outbound • Advertising • Web Content Creation CONTACT INFORMATION WORK EXPERIENCE PPC Virtual Assistant US BASED MARKETING AND ADVERTISING COMPANY Philippines In charge of onboarding clients Runs Social Media Ads Track the amount spent for each ad accounts- Automate leads using CRM. Telephone Operator / Customer Service / Receptionist Skype: live:gabriel.keifer2 Phone: - GARDEN ORCHID HOTEL AND RESORT Handles inbound and outbound calls Assigned for the reservations EDUCATION BACKGROUND Tech Support US-BASED GAMING Handling guest complaints and requests Monitor Check-ins and Check-outs Breakdown of receipts and cash box Virtual Assistant COMPANY CHINA-BASED AMAZON STORE OWNER Handles live chat Handles product inquiries Creating tickets Monitoring returns and refunds Checking updates Tracking and listing returns Updating refunds, discount codes, and Checking and listing damaged items chargebacks Product description Troubleshoot gaming issues Customer Invoice