I have been in the business process outsourcing industry for more than a decade holding various support and operations posts, from front line to management. I have extensive experience in technical and customer service supporting different accounts (internet and phone service, e-commerce, computer help, direct broadcast sat tv).I am well versed in office applications and e-commerce software, and can communicate well, spoken and written, in the English language.I am highly organized and multitasking proficient, very independent and have keen attention to details.