Kevin Cavallaro

Kevin Cavallaro 102 West Bridge Dr. Dallas, GA 30157 --*Willing to relocate* Looking for work from home SUMMARY Experienced Customer Service Representative with demonstrated history in customer relation, customer experience, and efficiently and accurately managing business. Skilled in Communication, Teamwork, Organization, and Microsoft applications. Willing to learn and eager to challenge myself, as well as, strong administrative professional with an Associates in Science – focused in Business Administration. EXPERIENCE Sysco - Supplies on the Fly August 2017 – March 2019 Kennesaw, GA Bid Administrator (January 2018 - March 2019) • Received promotion as Bid Administrator • Analyzed queues efficiently to ensure proper and timely response • Maintain and organized schedule to complete individual and team goals and needs • Use problem solving skills to complete tasks efficiently • • • Customer Service Representative (August 2017 - January 2018) Provide account management of orders placed to ensure supplier received the order, item(s) are in stock, and shipped and delivered to the customer on time and with no damages Provide account management of orders placed Answer phone calls and emails in a timely manner to ensure customer satisfaction Macy’s February 2017 - October 2017 Alpharetta, GA Merchandiser • Maintain a visibly appealing product on displays • Load and unload product from truck • Create new layout of displays Pineland Farms October 2011 – December 2016 New Gloucester, ME Customer Service Representative (October 2011 - December 2016) • Received promotion as Customer Service Representative • Trained new employees of policies and procedures • Food preparation/cooking in a fast-paced environment • Cash reconciliation, cash transactions on POS system Outdoor Laborer (May 2015 – Month December 2016) • Maintain a visibly appealing landscape for patrons to enjoy • Maintained an organized schedule to complete tasks timely and efficiently SKILLS • • • • • Ability to adapt Conflict resolution Detailed-oriented and organized Ability to prioritize and multitask in a fast-paced environment Takes initiative EDUCATION • Southern Maine Community College South Portland, ME Associates of Science; Business Administration Graduated Fall of 2016 ACHIEVEMENTS • SEFA Foodservice Supply & Equipment Training January 2019 • Customer Service Rep for 4th QTR December 2017 • Dean’s List Fall 2016 Spring 2016 Fall 2015 Spring 2015