I'm an accomplished Sales and General Manager renowned for propelling revenue growth and operational excellence across a spectrum of environments. My passion for automation and unwavering commitment to world-class efficiency converge with a global outlook to fuel groundbreaking solutions. Hailing from Kuwait, cultivated in Jordan, and now thriving in the United States and other parts of the world.
Proficiencies:
1. Sales and Administrative Expertise
2. Mastery of Automation
3. Marketing Prowess
4. Recruitment Proficiency
5. Brand Management Acumen
6. Digital Marketing Savvy
7. Effective Supervision
8. Business Development Mastery
9. Process Enhancement
10. Customer Service Excellence
11. Administrative and Executive Support Proficiency
Certifications:
Corporate Strategy from UCL
Managing HR from the University of Minnesota
Cross-Cultural Negotiation from ESSEC
Key Achievements:
Established and expanded a diverse portfolio of businesses.
Revamped booking processes, introduced automation, and significantly increased customer satisfaction.
Spearheaded operational enhancements leading to a remarkable 40% surge in customer satisfaction.
Led and motivated over 100 sales professionals, resulting in a monthly sales increase of 20%.
Orchestrated innovative marketing campaigns that expanded the client base by 50%.
Efficiently streamlined the recruitment process, reducing hiring cycles by 25%.
Elevated customer experiences through the implementation of CRM systems.
Introduced flexible work arrangements to boost retention rates.
Drove revenue growth and minimized stock wastage by an impressive 15%.
Transformed sales team performance, consistently exceeding revenue targets by 30%.
Possess extensive expertise in brand management and supervision.