Kimberly Anne F. Rodriguez

I provide customer service and technical support to your client's satisfaction.
Full-time (40 hrs/wk)
26 years old
Angeles City, NCR, Philippines
5 years

I have five (5) years of experience in the BPO industry and my ability to work autonomously make me a good candidate for your Customer/Technical Service needs. I have superior communication skills to deliver and drive outstanding Customer Satisfaction.

Below are my primary job roles:

  • Gather and analyze customer input
  • Provide exceptional customer experience
  • Deliver technical assistance based on instruction and pre-established guidelines
  • Provide Technical Consultation and Experience
  • Deliver Individual Performance based on Metrics and Related Targets
  • Willing to work on a flexible schedule
  • Managing large amount of incoming calls
  • Identifying and assessing customer’s need to achieve satisfaction
  • Conducting basic and advanced troubleshooting for technical issues

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