King Edward Brita Nase

About Me I am a self-motivated, hardworking, and versatile individual seeking a position that allows me to showcase my skills and expertise gained through my experiences. I am open to training and working in any department and Im a goaloriented person who can handle pressure, produce effective and efficient results, and provide the highest standard of service at all times. King Edward Brita Nase Professional Experience Customer Service Representative / Move Specialist, Quantrics Enterprises Inc. Feb 2021 – Feb 2023 | Naga City, Philippines I was part of a Canadian company named Bell, where I worked as a Customer Service Representative for a year. In this role, I assisted customers with their general concerns regarding their residential services, including the Internet, Home Phone, and technical issues with their TV. After a year, I was transferred as a Move Valet Specialist. In this role, I assisted customers who wanted to move their services to a new address. Making sales was also one of my major responsibilities in this position. -VIBER:- Zone 6, Brgy. Pag-oring Nuevo Libmanan Camarines Sur 20 Jul 1998 https://www.linkedin.com/in/kingedward-nase-265a7a205 Education Customer Service Advisor, Concentrix Cyberwest Aug 2019 – Sep 2020 | Quezon City, Philippines I had one year of experience as a Customer Service Advisor in a BPO Company in Manila. I handled Sprint account which is a telecommunication company based in the US, our primary duty is to provide excellent customer service concerning customers' complaints about their network, equipment, and billing. Still, it partly includes developing strategies and ways in increasing our sales. Although it's not our primary goal we still engage with customer needs for us to offer them the right products that can help them. Lastly, I once become one of the Top agents of the Company. Bachelor of Science in Tourism Management, Ateneo de Naga University 2015 – 2019 | Naga City, Philippines CUM LAUDE Academic Excellence Recipient from Allied Business Courses Department (for being in the TOP 3 of having the highest QPI among the students under that department) Academic Distinction Recipient for Allied Business Courses Department (for having a grade of A = 96 to 100 for all my Major Subjects) Organizations Skills Task Force Youth Development, SK Core Group Libmanan, Philippines Temporary replacement for SK Council / Youth Council • • • Time Management Good Leadership Skills Customer Service Skills References MS. KRISTINE ORDAS TINOY, Quantrics Enterprises Inc.-,- MS. JOYCE MONSERRAT RAÑOLA, Supervisor, Quantrics Enterprises Inc.-,- Proficient at building and maintaining professional relationships Quick learner who aims excellence in every work and with strong sense of volunteerism