Kiyoko Umemura

KIYOKO UMEMURA Objective As a Japanese citizen living in Budapest since 1989, I obtain permanent residence permit as well as work permit in Hungary. Over 30 years of working experience in multinational/international environment, I have equipped a multitude of skills. As an outgoing person with exceptional interpersonal skills and the hunger to learn and grow professionally, I would like to continue my growth and challenge at your organization. Experience Senior Rate Controller - Tumlare Corporation 2019-10 - 2021-04  Managed end-to-end process for updating and verifying data  Cross check the contract and database Nationality: Japanese Date of birth:- Contact Address: 1047 Budapest, Báthory u. 11. Operation Executive - Tumlare Corporation 2018-07 - 2019-10  Developed tour packages for Japanese tourists in Central Europe. packages included accommodations, dining, transportation, tour guides and related activities  Quotation for the tours  Customer service  Emergency duty Office Manager - Planet Kids International Kindergarten Phone: - Email:- Languages Japanese – Mother language English – Advanced Hungarian – Advanced Skills • Excellent computer skills: MS Office 365, SAP • Customer service • Teamwork • Problem-Solving • Office administration 2008-09 - 2018-06  Responsible for the daily reports to the heads of the school  Circulated information and agendas to staff members as well as the parents (clients)  Issued invoices and collected to close out past-due accounts  Served as liaison between parents, teachers and management to resolve problems  Took phone calls, greeted customers, accepted payments, scheduled stays, and handled customer complaints. International Coordinator - Limousine Service Hungary 2008-01 - 2008-08  Communicated with international clients  Organized transfer services  Issued invoices Sales Assistant - Toyota Tsusho Europe S.A. 2007-01 - 2007-07  maintained sales report and met monthly quotas using SAP  Issued purchase order / sales confirmation / proforma invoices / invoices  Negotiated with the forwarder Administrative Assistant - KA International Decorada Kft. 2006-01 - 2006-12  Issued invoices and purchase order  Nedogiated with the forwarder  Prepared financial reports  Mantained confidentiality and discretion Operation Supervisor - Tumlare Corporation 2004-05 - 2005-08  Coordinating and supervising FIT Department  Organized tailor-made tours for VIP clients  Customer service  Emergency duty School Secretary - Superkids International Kindergarten 1999-07 - 2004-04  Developed good relationships with parents  Organized school programs  Issued school newsletters  Issued invoices Teacher - Japanese School Budapest 1991-09 - 1996-03  Taught Japanese, Mathematics, Science, Social Science and Music for Japanese children living in Budapest, according to the Japanese education carriculum Tour Operator - Kuoni Travel 1990-03 - 1991-07  Booked hotels and land services  Issued invoices  Customer service Technical Translator - Fukami Patent Office 1985-04 - 1989-05  Translated patent application documents from English to Japanese Education Bachelor of Arts - Doshisha University 1981-04 - 1985-03  Majored English Language and Literature