Klaus M Espinoza

I am an enthusiastic, reliable and hardworking individual who has over 8 years of experience giving professional, efficient and high-quality service to various call center companies. I am skilled in communicating with customers and prospects over phone and email. I have experienced with outbound and inbound sales and also customer service support, also I have experienced to manage people and eager to learn to use any new tools that get the job done well. 

I am well versed in the English and Spanish Language and a workhorse in terms of customer satisfaction, leadership, and discipline. I am also self-reliant, very keen to details, a great team player and can easily find ways to motivate myself and my co-workers. 

I look forward to working with you in providing excellent customer service and anything else you may need help with...