Knowledge Chakanyuka

Knowledge Chakanyuka

$5/hr
PROCUREMENT, CUSTOMER SERVICE, DATA ENTRY
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
33 years old
Location:
Waterfalls, Harare, Zimbabwe
Experience:
6 years
EDUCATION Knowledge Chakanyuka GRADUATE IN INTERNATIONAL PURCHASING LOGISTICS AND TRANSPORT 2015 BSc (Hons) Degree in International Purchasing Logistics and Transport – Chinhoyi University of Technology, Zimbabwe. Grade: 2.1 Degree Class 2023 Diploma in Customer Services – Alison Online Certificate 2023 Diploma in Caregiving – Alison Online Certificate PROFESSIONAL EXPERIENCE T: - Email: - Assistant Storekeeper – (October 2022 – June 2023) Carnival Cruise Line. (Miami, USA) Skills: Relationship management, Strategic Communication, Problem solving, Attention to detail. LinkedIn: https://www.linkedin.com/in/knowledge- Duties: chakanyuka-6ab9b36a ▪ Issue and deliver all requested food and bar items to the respective areas, and PROFILE A Procurement and Logistics professional with over six years of experience in meeting organizational goals and objectives. Have good interpersonal and communication skills and can easily adapt to a new environment. A motivated self-starter and team player with wide exposure to customer service, inventory management, administration, and general management. Seeking a job in your organization to develop my advanced problem solving, analytical techniques, communication, as well as my quality management and procedure compliance skills. CORE SKILLS ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Data Analysis Complex Problem Solving Customer Service Attention to Detail Team Collaboration Strategic Communication Performance Focused Total Cost Management Negotiation Planning & Organizing ▪ ▪ ▪ ▪ issue Hotel supplies to all departments on board for pick up from central stores. Load and store provisions whenever provision delivery is scheduled. Assist in maintaining a high level of USPH Regulations and maintaining such standards. Rotate stock according to the use of the first stickers and instructions provided by the storeroom manager. Assist in keeping stores secure by keeping all store areas under lock and open only when necessary. Achievements: ▪ Nominated Employee of the Month. Operations Supervisor (July 2021 – September 2022) Sahel Weatherproofing Harare, Zimbabwe Skills: Problem solving, Project Management, Customer Relationship Management, Negotiation. Duties: ▪ ▪ ▪ ▪ ▪ ▪ Purchased materials, planned inventory, and oversaw warehouse efficiency. Ensured that all operations were carried out appropriately, a cost-effectively. Performed quality controls and monitored production KPIs. Found ways to increase the quality of customer service. Recruited, trained, and supervised staff. Helped in strategic planning and goal setting. Achievements: ▪ Improved quality of customer service. ▪ Improved operational efficiency- operational costs were reduced by 60%. ▪ Reduced construction rework by 80% through improved collaboration, communication and effective procurement methods. Procurement Officer (July 2020 – June 2021) Thumela eKhaya Harare, Zimbabwe Skills: Problem Solving, Total Quality Management, Relationship Management, planning and organizing IT SKILLS ▪ Microsoft Office (Word, Excel, PowerPoint, Outlook) Duties: ▪ Received and reviewed purchase order requests/ requisitions. ▪ Conducted effective supplier selection and ensured effective administration of supplier documents in consistency with the company’s policies and procedures. ▪ REFEREE DETAILS ▪ Carnival Cruise Line 3655 NW 87th Avenue. Miami, FL. 33178 U.S.A. - Web: https://www.carnival.com/ Mr. K. Chitsike Managing Director Sahel Weatherproofing Pvt Ltd -, -. Web: https://www.sahel.co.zw/ Mr. P. Tengende Chief Executive Officer Thumela eKhaya (Pvt) Ltd -, - Web: https://www.facebook.com/ Mrs. V. Makoni Group Procurement Manager Old Mutual Zimbabwe Limited - Web: https://www.oldmutual.co.zw/ ▪ Prepared purchase orders and ensured effective communication and stakeholder management. Handled stock demands through demand forecasting and timely ordering of required stocks. Ensured the backend system always reflected correct inventory levels. Group Procurement Specialist (November 2015 – December 2019) Old Mutual Zimbabwe Ltd, Harare Zimbabwe. Skills: Budget Control, Negotiation, Total Cost Management, Strategic Sourcing, Problem Solving, Data Analysis. Duties: ▪ Received and reviewed purchase order requests/ requisitions. ▪ Conducted effective supplier selection and efficient administration of supplier documents ensuring consistency with the company’s policies and procedures. ▪ Prepared purchase orders and ensured effective communication and stakeholder management. ▪ Compiled comparative schedules of suppliers’ recommendations to determine the best bid among potential suppliers. ▪ Attended to supplier and customer queries with feasible solutions and escalated some of the queries to top management when necessary. ▪ Liaised with finance on issues of supplier payments to ensure that supplier's payments were as per agreed terms and conditions. ▪ Ensured confidentiality. ▪ Filed and maintained up-to-date procurement records. Achievements: ▪ Achieved a green Audit as a team. ▪ Contributed to overall cost reduction of 15%. Procurement Administrator (Student on Attachment) – (Jan 2014 – August 2014) Old Mutual Zimbabwe Ltd- Harare, Zimbabwe Skills: Communication, Negotiation, Problem Solving, Time management. Duties: ▪ Requested quotations, evaluated, and made recommendations. ▪ Process purchase orders. ▪ Made follow-up on orders and processed them in the system (Great Plains) for approval by responsible authorities. ▪ Expedited various orders to suppliers. ▪ Liaised with finance on issues of payment to suppliers. ▪ Received supplier queries or problems with feasible solutions. ▪ Report generation and submission to the management ▪ Filing for record-keeping and reference. Achievements: ▪ Recognised as the best student on attachment. Substitute English Language Teacher - (May 2011 – August 2011) Ministry of Education- Dombodzvuku Secondary School, Zimbabwe Skills: Pupil Management, Communication, Listening Duties: • Conducting English lessons and lesson planning. ▪ ▪ ACADEMIC ACHIEVEMENTS Chinhoyi University of Technology (2013): Peer Educator, Member of Saywhat. Chemhondoro High School (2010): Awarded Leader of The Year as the School Head boy.
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