Komal Bansal

I have experience in Brand Strategy, Marketing and Sales for UK , European and Indian customers.

I can provide e-mail, phone support and will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience, I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness.

I have also efficiently created and managed Online Sales listings on eBay and Amazon. i have prepared content and photographs of products & listed them on eBay and Amazon
and also dealt with customers queries & complaints. I have also efficiently handled online and telephonic orders & after-sales services such as returns.

I have also develop branding marketing strategy for Email and Social Media Marketing. I have developed Emailers, Facebook and Instagram posts and managed them on daily basis.

Skills:
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Market Research, Email Marketing, Email Handling, Social Media Marketing, Brand Consulting, Brand Management, Strategic Planning, Relationship Management, Lead Generation